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- About us | Aged Care Ambassador
AGED CARE AMBASSADORS (ACA) seek to provide people in need value, quality, caring and flexible person-centred care services, so people can continue to live at home. We will strive to provide an environment where our management and care team are encouraged to continue to learn and develop professional skills and personal growth. Aged Care Ambassadors About u s Our Mission & Values Founded by four friends in 2024, Aged Care Ambassadors is locally owned business on the Sunshine Coast with over 20 years' experience in Disability, Nursing and Aged Care. We aim to empower our clients to live a meaningful life. We provide compassionate care to older Australians in need. Ensuring safety, comfort, and dignity. Getting Started 노인 케어 홍보대사(ACA)는 도움이 필요한 사람들에게 가치, 질, 배려심, 유연한 개인 중심 케어 서비스를 제공하여 사람들이 집에서 계속 살 수 있도록 노력합니다. 우리는 경영진과 케어 팀이 전문적인 기술과 개인적인 성장을 지속적으로 배우고 개발할 수 있도록 격려하는 환경을 제공하기 위해 노력할 것입 니다. 사명 우수성, 존중 및 충성심 일관성 있게 행동하고, 도덕적 원칙을 따르고, 신뢰할 수 있는 사람이 되는 것이 중요합니다. 이를 통해 모든 사람에 대한 신뢰성과 존중을 보장할 수 있습니다. 고품질의 서비스 제공을 보장하기 위해 경험이 풍부한 직원을 고용합니다. 노인들이 건강하고 만족스러운 삶을 살 수 있도록 아름답고 의미 있는 관계를 구축합니다. 학습과 발전을 촉진하기 위해 경험 당사 이사회에는 프로젝트 관리, 사업 관리, 전략적 계획 및 운영 역량에 대한 광범위한 경험을 가진 전직 베테랑이 포함됩니다. 이러한 다양한 기술 세트는 당사 팀이 뛰어난 관리와 지원을 제공하는 능력을 강화합니다. ACA를 선택했다는 것은 연민, 존중심, 그리고 탁월한 전문성을 바탕으로 재향군인과 노인 케어 고객을 지원하는 데 전념하는 지역의 개인맞춤형 케어 제공자를 선택한 것입니다. Types of Care Aged Care Ambassadors recognises that every client is unique, so we develop personalised care plans tailored to your medical and personal needs. By delivering high-quality, person-centred nursing and support at home, we aim to enhance your wellbeing, respect your choices, and provide you with peace of mind and greater independence. In Home Care and Support In-Home Dementia Care Nursing Support Palliative Care Post Hospital Support Veterans Home Care 이사회 40년 이상의 경험을 보유하고 있습니다. Aged Care Ambassadors(ACA)에서 당사 이사회는 풍부한 전문 지식과 다양한 배경을 갖추고 있어 재향군인과 노인 케어 고객에게 개인화된 케어를 제공하는 데 완벽하게 적합합니다. 40년 이상의 의료 및 경영 경험을 바탕으로 당사 경영진은 장애, 정신 건강 및 노인 케어 분야에서의 개인적 삶의 경험을 독특하게 조합하여 제공합니다. ACA의 이사회는 최고 수준의 치료를 유지하는 데 전념합니다. 그들은 직원 교육, 감독, 평가, 개별 서비스 계획 및 서비스 사용자 권리 옹호에 중점을 둡니다. 그들의 결합된 경험과 헌신은 고객이 고유한 요구 사항에 맞게 조정된 최상의 치료와 지원을 받을 수 있도록 보장합니다. Strategic Plan Please click on the link to see our strategic plan for Strategic Plan Download 2025-2029 연결할 준비가 되셨나요? 오늘 노인 케어 홍보대사에 전화해 노인 케어 지원을 위한 의미 있는 여정을 시작하세요. Getting Started
- Home | Aged Care Ambassadors
Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Aged Care Ambassadors Building strong connections in services and supports. Aged Care Ambassadors, we help individuals live active and meaningful lives at home and in their communities. Our aged care services provide support, keeping people connected and comfortable in the places they love. Getting Started 왜 노인 케어 홍보대사를 이용해야 하나요? 우리는 사람들과의 연결의 중요성을 믿습니다. Blue Zones에 대해 들어보셨나요? 이들은 사람들이 매우 길고 건강한 삶을 사는 지리적 지역입니다. 주요 요인에는 라이프스타일, 식단, 신체 건강, 환경, 사회적 연결 및 목적이 포함됩니다. 전직 군인이 설립하고 소유한 조직으로서, 우리는 연결과 소속감의 중요성을 이해합니다. 우리는 당신이 최상의 삶을 사는 데 필요한 지원과 의미 있는 보살핌을 받을 수 있도록 최선을 다합니다. Getting Started 홈 케어 패키지 홈 케어 패키지는 홈 케어를 접근성 있게 만들기 위해 고안되었습니다. 정부에서 자금을 지원하는 이 프로그램은 자격을 갖춘 노령 호주인이 평가된 필요에 따라 다양한 홈 케어 서비스를 받아 집에서 독립적으로 계속 살 수 있도록 지원합니다. 65세 이상이시고 집에서 추가 지원이 필요하신 경우 정부 기관인 My Aged Care를 통해 평가를 요청하여 홈 케어 패키지를 신청할 수 있습니다. Getting Started 우리의 서비스 당사의 다양한 서비스는 귀하의 개별적인 필요와 선호도에 맞게 개발되었습니다. 전문가 팀이 서비스하며, 친절한 팀원 중 한 명과 상담하여 당사가 귀하를 어떻게 도울 수 있는지 자세히 알아보세요. Administration Tasks Cleaning Activities in the Community Companionship Gardening Staying Active Meal Preparation and Shopping Medication Management Personal Assistance Show More Fee Schedule Please feel free to download our fee schedule, learn what sets us apart, and access additional information. Download Aged Care Ambassadors의 팀은 뛰어난 사회적 지원, 행정, 식료품 쇼핑 및 기타 모든 가정 지원을 제공합니다. 그들은 신뢰할 수 있고, 친절하며, 신뢰할 수 있어 제가 최고 수준의 케어와 지원을 받을 수 있도록 보장합니다. 발마 T - 퍼시픽 파라다이스, 선샤인 코스트 연결할 준비가 되셨나요? 오늘 노인 케어 홍보대사에 전화해 노인 케어 지원을 위한 의미 있는 여정을 시작하세요. Getting Started
- NDIS Services | Aged Care Ambassador
NDIS NDIS Services We Offer Clear, person-centred supports tailored to your goals. We provide essential NDIS services that help you live independently, connect with your community, and make the most of your plan. Social and Community Participation Getting out and connecting matters. We support you to join community activities, groups, and events that match your interests and build relationships. From shopping trips and exercise classes to cultural events and volunteering, we help you participate meaningfully and reduce isolation. Support with Daily Living Everyday tasks made easier. We assist with personal care, meal prep, cleaning, transport, and medication prompts to help you stay safe and independent at home. Our support workers focus on your preferences and build skills so you need less help over time. Contact Us Support Coordination Support coordination helps you understand and use your NDIS plan effectively. We explain your budgets, goals, and funding options in plain language, then connect you with the right providers and services. Whether you're new to NDIS or facing barriers, we coordinate your supports, resolve issues with providers, and build your confidence to manage over time.
- Support at Home Program | Aged Care Ambassador
Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. 케어 패키지 What does Support at Home Provide? Under Support at Home, you have access to a defined list of services to support you live at home for longer. This support can include: Clinical Supports - such as nursing care, occupational therapy, and podiatry. Independence - such as help with showering, taking medication, transport and respite care. Everyday Living - such as cleaning, gardening, shopping, or meal preparation. Support at Home Program Getting Started Linking you with Self-managing providers At Aged Care Ambassadors, we work alongside you to connect you with approved providers who support self-managing and offer low transparent fees. Our role is to make sure you keep choice and control without the overwhelm. We can help you: Identify reputable self managing providers that match your goals, location and budget. Compare fees, inclusions and contract terms in plain language so you know exactly what you're signing. Set up your package with your chosen provider, including budgets, service types, and reporting. Build a team of support workers (cleaning, personal care, nursing, allied health and social support) that fits your lifestyle. We provide regular check-ins to ensure the supports are meeting your requirements. as this is a noted gap from analysis conducted. We review your services regularly and help switch providers or workers if your needs change. You can call us and speak directly with us at anytime. Believe that ageing shouldn't mean giving up control. The Support at Home Program put's the power in your hands, helping you design care that suits your lifestyle, goals, and budget. For self-managing clients, you still work with an approved provider that holds your funds, pay invoices, manage unspent balances and report compliance to the Aged care Quality and Safety Commission where the Government has capped 10% fee for this service. Independent care coordination and scheduling As independent care coordinators, we work for you - not for every single provider - so our recommendations are genuinely in your best interest. We provide: One on one care coordination to design and refine your care plan around your goals, preferences and safety. Scheduling and roster management so services run smoothly and everyone knows who is coming when and to do what. Assistance to onboard new workers, agree on rates and clarify tasks and boundaries. Ongoing monitoring, check-ins and problem solving if something isn't working as it should. How easy we make it Moving to a self-managed model doesn't have to be complicated. We break it down in to simple steps: We start with a frie ndly conversation to understand your needs and current package. We outline your options and next steps in clear , everyday language. we handle the behind the scenes coordination with providers and workers. You approve decisions and remain in control with us doing the heavy lifting. Competitive fees We believe high quality support should also represent good value. Care coordination and scheduling services are offered at a highly competitive rate of 2.5% of package with a cap of 1.5 hours of supports a month or $90 per hour depending on your requirements *special time limited for new clients signing up until 1st July 2026. We focus on efficiency and transparency, so you get the maximum benefit from every hour you purchase. Wherever possible, we work with you and your provider so our services can be funded from your home care package , inline with program rules. Funding The new Support at Home Program introduces eight funding classifications - with each annual budget allocated in quarterly amounts. Rules for unspent funds If you’re already receiving a Home Care Package, any unspent funds will move with you into the new Support at Home program and remain available for your care. You can continue to use your existing balance to top up approved services when your regular quarterly budget has been used, or to pay for agreed items such as assistive technology and home modifications that meet your assessed needs. Under Support at Home, you’ll also be able to roll over a portion of your unused quarterly budget into the next quarter $1000 or 10% of your quarterly budget (which ever is greater), giving you more flexibility to plan and manage your support over time Getting Started Peace of mind The Support at Home Program helps older Australians (over 65, or over 50 for Aboriginal or Torres Strait Islander people) stay independent by funding help with daily tasks like cleaning, gardening, personal care, and social support. Eligible individuals with a Medicare card can apply online.Apply for an aged care assessment online at My Aged Care website. 케어 패키지 레벨 케어 패키지 레벨 레벨 1 패키지 기본 수준의 치료가 필요합니다. 약 10,589달러 레벨 2 패키지 저수준 치료 요구 약 18,622달러 Level 3 Package 많은 도움이 되었습니다. 약 40,530달러 레벨 4 패키지 헌신적인 치료. 약 61,440달러 케어 패키지 레벨 레벨 1 패키지 약 10,589달러 레벨 2 패키지 약 18,622달러 Level 7 Package 약 40,530달러 레벨 4 패키지 약 61,440달러 신청은 쉽습니다 귀하가 돌봄 지원을 받을 자격이 있는지 확인하려면 4가지 간단한 단계를 따르세요. 01 1800 200 422 로 My Aged Care에 전화하세요. ACAT/ACAS(노인 케어 평가 팀/서비스)에서 완료하는 포괄적인 평가를 위해 저희에게 전화하세요. Medicare 카드를 가까이에 두세요. 누군가를 대신하여 전화하는 경우, 그 사람이 당신과 함께 있어서 구두로 동의를 해야 당신이 대신해서 말할 수 있습니다. 02 종합 평가를 완료하세요. ACAT 평가자가 귀하의 집을 방문하여 현재 상황을 이해하는 데 도움이 되는 다양한 질문을 실시합니다. 이러한 질문에 대비하는 것이 좋습니다. 어려움을 겪고 있는 모든 일과 어려움을 겪는 모든 일의 목록을 적어보세요. "최고의 얼굴"을 보이려고 하지 말고, 필요한 것에 대해 솔직하게 이야기하여 마땅히 받을 만한 도움을 받으세요. 또한 가족 등으로부터 비공식적인 지원을 받는 경우, 그들이 도와주지 않았다면 할 수 없는 일을 적어보세요. 03 You'll receive a letter from My Aged Care with the results of your Assessment. 종합 평가 후 패키지에 대한 자금 지원 수준이 결정됩니다. 패키지는 국가 우선 순위 시스템에 따라 할당됩니다. 우편으로 자금 지원 수준을 알려드립니다. 자금 지원이 완료되기까지 3~6개월이 걸릴 수 있음을 명심하세요. 또한 Residential Respite 또는 Aged Care Home에 대한 승인을 받았을 수도 있습니다. 이러한 서비스를 사용할 필요는 없지만 필요할 경우 이용할 수 있습니다. 즉시 케어가 필요한 경우 My Aged Care에 기다리는 동안 이용할 수 있는 다른 정부 보조금에 대해 문의하세요. 04 배정을 기다려라! 홈 케어 패키지에 승인이 나면 마지막 단계는 자금이 할당될 때까지 기다리는 것입니다. 이 대기 시간은 특히 레벨 3 또는 4 패키지에 승인된 경우 매우 길 수 있습니다. 할당되면 My Aged care에서 이에 대한 편지를 받게 됩니다. 이 편지에는 고유한 추천 코드가 있으며, 선택한 제공자가 서비스를 시작하는 데 필요합니다. 연결할 준비가 되셨나요? 오늘 노인 케어 홍보대사에 전화해 노인 케어 지원을 위한 의미 있는 여정을 시작하세요. Getting Started
- Pricing | Aged Care Ambassador
Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. 가격 우수한 관리와 마음의 평화 Support Steps 관리 및 가격 What sets us apart Your Care, Your Way: Services & Fee Guide 이용약관 2024년 7월 1일부터 시행 서비스에는 GST가 없습니다 최소 서비스 시간은 30분이며, 그 이후로는 15분 단위로 증가합니다. 30분 직접 케어 서비스는 시간당 요금의 65%로 청구됩니다. 야간 숙박: 오후 6시부터 오전 6시까지 12시간 야간 서비스이며 오후 6시부터 오후 10시까지 활동적인 케어와 오후 10시부터 오전 6시까지의 비활동적인 기간이 포함됩니다. 필요한 경우 비활동적인 기간 동안 최대 2시간의 케어가 제공될 수 있습니다. Download our fee schedule 연결할 준비가 되셨나요? 오늘 노인 케어 홍보대사에 전화해 노인 케어 지원을 위한 의미 있는 여정을 시작하세요. 시작하세요
- Whistleblowing Policy | Aged Care Ambassador
Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. 개인정보 보호정책 I. Introduction Aged Care Ambassadors Pty Ltd is dedicated to promoting a culture of integrity and accountability, where our team upholds the highest standards of governance and ethical conduct, and feels empowered to safely raise concerns. We acknowledge that those who have a work, service, or client relationship with Aged Care Ambassadors or its business are often the first to recognize when something may be amiss. AGED CARE AMBASSADOR WHISTLEBLOWING POLICY Aged Care Ambassadors encourages the reporting of all suspected misconduct and is committed to ensuring that whistle-blowers are protected and supported throughout the process. II. Persons eligible for making a disclosure: This policy applies to all current or former directors, officers, employees, volunteers, or individuals with a connection to Aged Care Ambassadors, including contractors, consultants, suppliers, auditors, or relatives and dependents of these individuals or their spouses. III. Matters which can be reported: Disclosures are encouraged when there are reasonable grounds to suspect that Aged Care Ambassadors has engaged in conduct that: is dishonest, fraudulent, or corrupt; is unethical, misleading, or deceptive, such as acting dishonestly, altering records, or making false entries in books and records; involves questionable accounting practices or deliberate breaches of Aged Care Ambassadors' policies; is potentially harmful to Aged Care Ambassadors, such as maladministration or significant waste of resources; IV. How to make a disclosure Your disclosure will be handled by the assessment and investigation process outlined in the Aged Care Ambassadors Whistleblowing Policy. This policy can be accessed through the client's Brevity Software system or our office. When disclosures are made under the policy, protections such as confidentiality, anonymity, and safeguards against retaliation or detriment will apply. A disclosure can be made to Aged Care Ambassadors Pty Ltd can be made through any of the following means: Aged Care Ambassadors Disclosure Form Email: info@agedcareambassadors.com.au Telephone: 07 5449 1602 The Cooloola Centre Level 2, Suite 20 97 Poinciana Ave, Tewantin QLD 4565
- Contact | Aged Care Ambassadors
Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. 추천을 하세요 오늘 노인 케어 홍보대사에 전화해 노인 케어 지원을 위한 의미 있는 여정을 시작하세요. 이름* 성* 이메일* 핸드폰 조직 이름* 직함 고객 이름* 고객 전화번호* 회원 우편번호 고객 주소 지원 유형 선택해주세요 Birthday 연도 월 일 DVA/QSM/NDIS/Aged Care Client Number: Language spoken at home 추가 정보 필요한 지원에 대한 추가 정보를 제공해 주세요. Does the client have any support needs for communication* Preferred method of communication* Do you identify as Aboriginal or Torres Strait Islander* Does the client require specific support in the event of an emergency or disaster Yes, subscribe me to your newsletter. 적용하다 누군가와 이야기를 나누고 싶으신가요? 0435 615 132로 전화주세요
- Feedback and Complaints | Aged Care Ambassador
Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, who are living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. 피드백 및 불만 At Aged Care Ambassadors, we strive to deliver the best service possible. We also take feedback and complaints very seriously and are always welcome to hear your thoughts and feedback to ensure we can continue to provide the finest care possible. 피드백을 제출하는 방법 전화주세요 0412392340 월요일 ~ 금요일 오전 8시 ~ 오후 4시 온라인으로 완료 온라인 양식 제출 이메일로 문의하세요 info@agedcareambassadors.com.au Feedback and Complaints Enquiry *Details of my compliment, complaint or feedback *Your first name Your date of birth * required Enter Your Phone Number *Your surname Enter Your Email Address Send Message Thank You for Reaching Out! 노인 케어 대사 고객을 대신하여 완료하는 경우 아래 필드를 완성해 주세요: *Your first name *Your surname Your date of birth * required Send Message Thank You for Reaching Out!
- Cookies | Aged Care Ambassador
Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. 쿠키 소개 Aged Care Ambassadors 웹사이트에 오신 것을 환영합니다. 이 쿠키 정책은 쿠키가 무엇이고, 쿠키를 어떻게 사용하는지, 쿠키 사용에 대한 귀하의 선택 사항을 설명합니다. 당사 웹사이트를 계속 사용함으로써 귀하는 이 정책에 따라 당사의 쿠키 사용에 동의하게 됩니다. 쿠키란 무엇인가요? 쿠키는 웹사이트를 방문할 때 기기(컴퓨터, 스마트폰, 태블릿)에 저장되는 작은 텍스트 파일입니다. 쿠키는 웹사이트가 귀하의 방문에 대한 정보를 기억하여 사이트를 귀하에게 더 유용하게 만드는 데 도움이 됩니다. 쿠키는 "영구" 또는 "세션" 쿠키일 수 있습니다. 영구 쿠키는 일정 기간 동안 또는 귀하가 삭제할 때까지 귀하의 기기에 남아 있는 반면, 세션 쿠키는 브라우저를 닫으면 삭제됩니다. 쿠키 사용 방법 Aged Care Ambassadors는 쿠키를 사용하여 당사 웹사이트에서의 사용자 경험을 향상시킵니다. 쿠키는 귀하가 당사 사이트를 사용하는 방식을 이해하고 서비스를 개선하는 데 도움이 됩니다. 당사가 사용하는 쿠키 유형은 다음과 같습니다. 필수 쿠키: 이 쿠키는 웹사이트가 올바르게 기능하는 데 필요합니다. 이 쿠키를 사용하면 당사 사이트를 탐색하고 보안 영역에 액세스하는 것과 같은 기능을 사용할 수 있습니다. 성능 쿠키: 이 쿠키는 귀하가 당사 웹사이트를 사용하는 방법, 예를 들어 귀하가 가장 자주 방문하는 페이지와 같은 정보를 수집합니다. 이 데이터는 당사가 웹사이트의 기능과 사용자 경험을 개선하는 데 도움이 됩니다. 기능적 쿠키: 이 쿠키를 통해 웹사이트는 귀하의 언어 선호도나 지역 등 귀하가 선택한 사항을 기억하여 더욱 개인화된 경험을 제공할 수 있습니다. 분석 쿠키: 이 쿠키는 방문자에 대한 통계 정보를 수집하는 데 사용됩니다. 이 데이터는 사용자가 당사 사이트와 어떻게 상호작용하는지, 그리고 어디에서 개선할 수 있는지 이해하는 데 도움이 됩니다. 타사 쿠키 신뢰할 수 있는 파트너가 제공하는 제3자 쿠키를 사용할 수도 있습니다. 이러한 쿠키는 분석 목적으로 사용되어 사이트 사용을 추적하고 측정하여 매력적인 콘텐츠를 계속 생산할 수 있도록 합니다. 제3자 쿠키는 각 제공자의 개인정보 보호정책을 따릅니다. 쿠키 관리 귀하는 쿠키를 수락하거나 거부할 권리가 있습니다. 대부분의 웹 브라우저는 자동으로 쿠키를 수락하지만, 일반적으로 원하는 경우 브라우저 설정을 수정하여 쿠키를 거부할 수 있습니다. 쿠키를 비활성화하면 당사 웹사이트의 기능과 특정 기능을 사용하는 데 영향을 미칠 수 있음을 알아두십시오. 이 정책의 변경 사항 당사는 당사의 관행의 변경 사항이나 기타 운영, 법률 또는 규제상의 이유로 수시로 이 쿠키 정책을 업데이트할 수 있습니다. 당사의 쿠키 사용에 대한 정보를 받으려면 주기적으로 이 정책을 검토하시기를 권장합니다. 문의하기 쿠키 정책에 대한 질문이나 우려 사항이 있으시면 다음 주소로 문의해 주시기 바랍니다. 노인 케어 대사 이메일: info@agedcareambassadors.com.au 전화: 0412392340 주소: 3/12 Grebe St 단위, 페레지안 비치 퀸즐랜드 4573 Aged Care Ambassadors를 방문해 주셔서 감사합니다. 귀하의 개인 정보는 저희에게 중요하며, 저희는 귀하에게 귀중한 온라인 경험을 제공하는 동시에 귀하의 개인 정보를 보호하기 위해 최선을 다하고 있습니다.
- Privacy | Aged Care Ambassador
Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. 개인정보 보호정책 PRIVACY Privacy Policy for Aged Care Ambassadors Information Collection and Use Aged Care Ambassadors is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We collect information from our users at several different points on our website. Registration and Personally Identifiable Information To access certain areas of this website or receive information, users must complete a referral form. This may require personally identifiable information including name, address, email address, telephone number, and "cookies" (explained below). We use this information to contact users about services they've expressed interest in. Orders and Personally Identifiable Information We may request personally identifiable information on referral forms for billing purposes and to fulfill customer requests. If we have trouble processing a request, we use this information to contact the user. Cookies We use cookies to enhance user experience on our site. Users can reject cookies but may have limited access to some areas. Some of our business affiliates use cookies on our site, but we have no access to or control over these cookies. Log Files We use IP addresses to analyse trends, administer the site, track user movement, and gather broad demographic information. IP addresses are not linked to personally identifiable information. Sharing We share aggregated demographic information with our business affiliates, not linked to any personal information. We share users' personally identifiable information within the Aged Care Ambassadors network for service provision and employment applications. Links Our website contains links to other sites. We're not responsible for their privacy practices and encourage users to read the privacy statements of each site that collects personally identifiable information. Newsletters Subscribers to newsletters will be asked for personally identifiable information such as name and email address. Surveys & Contests Participation in surveys or contests is voluntary. Information collected is used to notify winners and award prizes, and to monitor website use and satisfaction. Tell-A-Friend If a user refers a friend, we ask for the friend's name and email address to send a one-time invitation email. Security We use SSL encryption to protect user information. Our servers are kept in a secure environment behind a firewall. Correction/Updating Personal Information Users can update their information by logging into their account and editing their information. Choice/Opt-out Users can opt-out of receiving communications not directly related to our site by replying "unsubscribe" to emails or contacting us. Notification of Changes Any changes to this privacy policy will be posted on our Homepage. We will use personally identifiable information in accordance with the privacy policy in effect at the time the information was collected. For any questions about this privacy policy, please contact us at info@agedcareambassadors.com.au
- FAQs | Aged Care Ambassador
Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, who are living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. When does the new Support at Home program commence? On the 4th June 2025, the Australian Government announced that the Support at Home program will now commence on 1 November 2025, alongside the introduction of the new Aged Care Act. The program aims to support older people to remain healthy, active and socially connected to their community. In the meantime, existing programs Commonwealth Home Support Program (CHSP), Short-Term Restorative Care (STRC), and Home Care Packages (HCP) - will continue to provide support for older Australians who wish to keep living at home. For the latest information, please read the Government's media release here For the latest official updates visit: Support At Home Website What is Support at Home Program? The new Support at Home Program provides funding to help older Australians live independently at home for longer, simplifying access to aged care services through a single, streamlined system. From 1 November 2025, Home Care Packages and the Short-Term Restorative Care program will now fall under the Support At Home Program. At a later date, the Commonwealth Home Support Programme (CHSP) will also move under the Support at Home Program (no earlier than 1 July 2027). Read more about the Support At Home program here Support at Home introduces three categories of support to make it clearer what help you can get. The new service list covers clinical care, independence support, and everyday living tasks - from nursing and personal care to transport, cleaning, and meal preparation. Read more about the Support At Home program here What are the new Support at Home Service Lists? What is the single assessment system? Support at Home brings in a new Single Assessment System to make the process easier. Once assessed, you'll get a personalised support plan to share with your chosen provider. Approved aged care support services will be based on your aged care assessment and eligibility. After you have been assessed, you will receive a notice of decision and an individual support plan to use with your provider. You can find out if you are eligible by visiting the assessment tool online at myagedcare.gov.au/assessment. Read more about the Support At Home program here What are the new budget classification levels? The new program introduces eight funding levels, offering more tailored support to replace the current 4 Home Care Package levels. Older Australians receiving Home Care Packages will be assigned a budget that aligns with their current care package level. New applicants to the Support At Home program will be assessed and given a classification and budget suited to their specific needs. The indicative budget amounts are correct as at 3 February 2025. The final budget amounts for all participants will be confirmed before the start of the Support At Home program. Already on a Home Care Package? You'll be mapped to the equivalent new budget level. If your needs change, there's flexibility to reassess. Read more about the Support At Home program here Is there support for end of life care at home? Yes. The program offers End of Life Support, providing an extra $25,000 over 16 weeks for care at home if you have three months or less to live. This works alongside specialised palliative care services, not as a replacement. Read more about the Support At Home program here What help is available for home modifications and assisitve technology? The Assistive Technology and Home Modifications Scheme provides extra support (separate from your main funding) to help you source equipment or modify your home for safety and independence. Your service provider can help arrange this if needed. Read more about the Support At Home program here Disclaimer The information provided on this FAQ page is for informational purposes only and should not be considered as legal, financial, or professional advice. While we strive to ensure the accuracy of the content, we encourage you to visit the relevant government websites for the most up-to-date and official information. 연결할 준비가 되셨나요? 오늘 노인 케어 홍보대사에 전화해 노인 케어 지원을 위한 의미 있는 여정을 시작하세요. 시작하세요
- Services | Aged Care Ambassador
Aged Care Ambassadors approach is rooted in compassion, ensuring every interaction honors each individual's unique needs. Everyone has distinct preferences and requirements, so we tailor our services accordingly to create a supportive and nurturing environment. By emphasizing holistic care, we aim to enhance our clients' quality of life with physical, emotional, and social support, helping them live with dignity and independence. Our Services Our local and friendly team can provide you with the following supports 우리의 접근 방식은 연민에 뿌리를 두고 있으며, 모든 상호작용이 각 개인의 고유한 요구를 존중하도록 보장합니다. 우리는 모든 사람이 고유한 선호도와 요구 사항을 가지고 있다는 것을 알고 있으므로, 우리는 지원적이고 양육적인 환경을 조성하기 위해 그에 따라 서비스를 맞춤화합니다. 전체적인 치료를 강조함으로써, 우리는 신체적, 정서적, 사회적 지원을 통해 고객의 삶의 질을 향상시키고, 존엄성과 독립성을 가지고 살 수 있도록 돕는 것을 목표로 합니다. 자세한 내용을 알아보려면 아래 서비스를 탭하세요. Laundry Cleaning and Domestic Duties Administration Community Involvement Companionship Light Gardening Staying Active Meal Preparation and Grocery Shopping Medication Management Personal Care Respite Care Why self-manage? When you choose to self-manage your home care package, you choose to stay in charge. Services you want You are uniquely qualified to understand the services and support you require. By managing yourself, you can prioritise what matters most to you, allowing you to maintain your independence at home and within your community. When and where It's important to feel at ease with the people around you. By self-managing you can select individuals who speak your language and share similar interests. More hours of supports Providers fees can reduce your Home Care Package funding. Self-managed, helps you avoid these costs, allowing for more hours of support. Your Choice, Your Support Aged Care Ambassadors is currently in the process of registration with the Aged Care Commission. If you're self-managing your Home Care Package, we can begin supporting you immediately with tailored support worker services to suit your needs. If your package is provider-managed, you still have the right to choose the supports and services that work best for you. You should be able to speak with your provider and request to use your preferred support workers—and that includes us. If you’re unsure where to start or need assistance advocating for your choices, contact us today. We’re here to help you take control of your care. Getting Started 연결할 준비가 되셨나요? 오늘 노인 케어 홍보대사에 전화해 노인 케어 지원을 위한 의미 있는 여정을 시작하세요. 시작하세요







