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AGED CARE AMBASSADORS (ACA) seek to provide people in need value, quality, caring and flexible person-centred care services, so people can continue to live at home. We will strive to provide an environment where our management and care team are encouraged to continue to learn and develop professional skills and personal growth. Aged Care Ambassadors About u s Our Mission & Values Founded by four friends in 2024, Aged Care Ambassadors is locally owned business on the Sunshine Coast with over 20 years' experience in Disability, Nursing and Aged Care. We aim to empower our clients to live a meaningful life. We provide compassionate care to older Australians in need. Ensuring safety, comfort, and dignity. Getting Started 사명 노인 케어 홍보대사(ACA)는 도움이 필요한 사람들에게 가치, 질, 배려심, 유연한 개인 중심 케어 서비스를 제공하여 사람들이 집에서 계속 살 수 있도록 노력합니다. 우리는 경영진과 케어 팀이 전문적인 기술과 개인적인 성장을 지속적으로 배우고 개발할 수 있도록 격려하는 환경을 제공하기 위해 노력할 것입니다. 경험 당사 이사회에는 프로젝트 관리, 사업 관리, 전략적 계획 및 운영 역량에 대한 광범위한 경험을 가진 전직 베테랑이 포함됩니다. 이러한 다양한 기술 세트는 당사 팀이 뛰어난 관리와 지원을 제공하는 능력을 강화합니다. ACA를 선택했다는 것은 연민, 존중심, 그리고 탁월한 전문성을 바탕으로 재향군인과 노인 케어 고객을 지원하는 데 전념하는 지역의 개인맞춤형 케어 제공자를 선택한 것입니다. 우수성, 존중 및 충성심 일관성 있게 행동하고, 도덕적 원칙을 따르고, 신뢰할 수 있는 사람이 되는 것이 중요합니다. 이를 통해 모든 사람에 대한 신뢰성과 존중을 보장할 수 있습니다. 고품질의 서비스 제공을 보장하기 위해 경험이 풍부한 직원을 고용합니다. 노인들이 건강하고 만족스러운 삶을 살 수 있도록 아름답고 의미 있는 관계를 구축합니다. 학습과 발전을 촉진하기 위해 Types of Care Aged Care Ambassadors recognises that every client is unique, so we develop personalised care plans tailored to your medical and personal needs. By delivering high-quality, person-centred nursing and support at home, we aim to enhance your wellbeing, respect your choices, and provide you with peace of mind and greater independence. In Home Care and Support In-Home Dementia Care Nursing Support Palliative Care Post Hospital Support Veterans Home Care 이사회 40년 이상의 경험을 보유하고 있습니다. Aged Care Ambassadors(ACA)에서 당사 이사회는 풍부한 전문 지식과 다양한 배경을 갖추고 있어 재향군인과 노인 케어 고객에게 개인화된 케어를 제공하는 데 완벽하게 적합합니다. 40년 이상의 의료 및 경영 경험을 바탕으로 당사 경영진은 장애, 정신 건강 및 노인 케어 분야에서의 개인적 삶의 경험을 독특하게 조합하여 제공합니다. ACA의 이사회는 최고 수준의 치료를 유지하는 데 전념합니다. 그들은 직원 교육, 감독, 평가, 개별 서비스 계획 및 서비스 사용자 권리 옹호에 중점을 둡니다. 그들의 결합된 경험과 헌신은 고객이 고유한 요구 사항에 맞게 조정된 최상의 치료와 지원을 받을 수 있도록 보장합니다. Strategic Plan Please click on the link to see our strategic plan for Strategic Plan Download 2025-2029 연결할 준비가 되셨나요? 오늘 노인 케어 홍보대사에 전화해 노인 케어 지원을 위한 의미 있는 여정을 시작하세요. Getting Started

Aged Care Ambassadors approach is rooted in compassion, ensuring every interaction honors each individual's unique needs. Everyone has distinct preferences and requirements, so we tailor our services accordingly to create a supportive and nurturing environment. By emphasizing holistic care, we aim to enhance our clients' quality of life with physical, emotional, and social support, helping them live with dignity and independence. Our Services Our local and friendly team can provide you with the following supports 우리의 접근 방식은 연민에 뿌리를 두고 있으며, 모든 상호작용이 각 개인의 고유한 요구를 존중하도록 보장합니다. 우리는 모든 사람이 고유한 선호도와 요구 사항을 가지고 있다는 것을 알고 있으므로, 우리는 지원적이고 양육적인 환경을 조성하기 위해 그에 따라 서비스를 맞춤화합니다. 전체적인 치료를 강조함으로써, 우리는 신체적, 정서적, 사회적 지원을 통해 고객의 삶의 질을 향상시키고, 존엄성과 독립성을 가지고 살 수 있도록 돕는 것을 목표로 합니다. 자세한 내용을 알아보려면 아래 서비스를 탭하세요. Laundry Cleaning and Domestic Duties Administration Community Involvement Companionship Light Gardening Staying Active Meal Preparation and Grocery Shopping Medication Management Personal Care Respite Care Why self-manage? When you choose to self-manage your home care package, you choose to stay in charge. Services you want You are uniquely qualified to understand the services and support you require. By managing yourself, you can prioritise what matters most to you, allowing you to maintain your independence at home and within your community. When and where It's important to feel at ease with the people around you. By self-managing you can select individuals who speak your language and share similar interests. More hours of supports Providers fees can reduce your Home Care Package funding. Self-managed, helps you avoid these costs, allowing for more hours of support. Your Choice, Your Support Aged Care Ambassadors is currently in the process of registration with the Aged Care Commission. If you're self-managing your Home Care Package, we can begin supporting you immediately with tailored support worker services to suit your needs. If your package is provider-managed, you still have the right to choose the supports and services that work best for you. You should be able to speak with your provider and request to use your preferred support workers—and that includes us. If you’re unsure where to start or need assistance advocating for your choices, contact us today. We’re here to help you take control of your care. Getting Started 연결할 준비가 되셨나요? 오늘 노인 케어 홍보대사에 전화해 노인 케어 지원을 위한 의미 있는 여정을 시작하세요. 시작하세요

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Aged Care Ambassadors Building strong connections in services and supports. Aged Care Ambassadors, we help individuals live active and meaningful lives at home and in their communities. Our aged care services provide support, keeping people connected and comfortable in the places they love. Getting Started 왜 노인 케어 홍보대사를 이용해야 하나요? 우리는 사람들과의 연결의 중요성을 믿습니다. Blue Zones에 대해 들어보셨나요? 이들은 사람들이 매우 길고 건강한 삶을 사는 지리적 지역입니다. 주요 요인에는 라이프스타일, 식단, 신체 건강, 환경, 사회적 연결 및 목적이 포함됩니다. 전직 군인이 설립하고 소유한 조직으로서, 우리는 연결과 소속감의 중요성을 이해합니다. 우리는 당신이 최상의 삶을 사는 데 필요한 지원과 의미 있는 보살핌을 받을 수 있도록 최선을 다합니다. Getting Started 홈 케어 패키지 홈 케어 패키지는 홈 케어를 접근성 있게 만들기 위해 고안되었습니다. 정부에서 자금을 지원하는 이 프로그램은 자격을 갖춘 노령 호주인이 평가된 필요에 따라 다양한 홈 케어 서비스를 받아 집에서 독립적으로 계속 살 수 있도록 지원합니다. 65세 이상이시고 집에서 추가 지원이 필요하신 경우 정부 기관인 My Aged Care를 통해 평가를 요청하여 홈 케어 패키지를 신청할 수 있습니다. Getting Started 우리의 서비스 당사의 다양한 서비스는 귀하의 개별적인 필요와 선호도에 맞게 개발되었습니다. 전문가 팀이 서비스하며, 친절한 팀원 중 한 명과 상담하여 당사가 귀하를 어떻게 도울 수 있는지 자세히 알아보세요. Administration Tasks Cleaning Activities in the Community Companionship Gardening Staying Active Meal Preparation and Shopping Medication Management Personal Assistance Show More Fee Schedule Please feel free to download our fee schedule, learn what sets us apart, and access additional information. Download Aged Care Ambassadors의 팀은 뛰어난 사회적 지원, 행정, 식료품 쇼핑 및 기타 모든 가정 지원을 제공합니다. 그들은 신뢰할 수 있고, 친절하며, 신뢰할 수 있어 제가 최고 수준의 케어와 지원을 받을 수 있도록 보장합니다. 발마 T - 퍼시픽 파라다이스, 선샤인 코스트 연결할 준비가 되셨나요? 오늘 노인 케어 홍보대사에 전화해 노인 케어 지원을 위한 의미 있는 여정을 시작하세요. Getting Started

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. 케어 패키지 Support at Home Programme The Australian Government is updating the aged care services: From 1 November 2025: The New Support at Home Program will replace the Home Care Packages and Short-Term Restorative Care Programme. From 1 July 2027 (at earliest): Commonwealth Home Support Programme transitions to the new program. Support at Home Program Getting Started Helping You Stay in Control of Your Care At Aged Care Ambassadors, we believe that ageing shouldn't mean giving up control. The Support at Home Program replaces the Home Care Packages on the 1st of November 2025. The Support at Home Program put's the power in your hands, helping you design care that suits your lifestyle, goals, and budget. What is the Support at Home Program? The Support at Home Program is Australia’s new aged care model designed to replace the current Home Care Packages (HCP) and Short-Term Restorative Care (STRC) programs. It offers flexible, quarterly funded care tailored to your individual needs and circumstances. Support Categories Your individual support plan is divided into three key categories, ensuring holistic care across all areas of your life: Clinical Care Independence Support Everyday Living Quarterly Budget Levels (Indicative) Depending on your assessed level of need, you may be allocated one of eight budget levels, released every quarter: Level 1 – $2,750 Level 2 – $4,000 Level 3 – $5,500 Level 4 – $7,500 Level 5 – $10,000 Level 6 – $12,000 Level 7 – $14,500 Level 8 – $19,500 Getting Started Peace of mind The Support at Home Program helps older Australians (over 65, or over 50 for Aboriginal or Torres Strait Islander people) stay independent by funding help with daily tasks like cleaning, gardening, personal care, and social support. Eligible individuals with a Medicare card can apply online.Apply for an aged care assessment online at My Aged Care website. 케어 패키지 레벨 케어 패키지 레벨 레벨 1 패키지 기본 수준의 치료가 필요합니다. 약 10,589달러 레벨 2 패키지 저수준 치료 요구 약 18,622달러 Level 3 Package 많은 도움이 되었습니다. 약 40,530달러 레벨 4 패키지 헌신적인 치료. 약 61,440달러 케어 패키지 레벨 레벨 1 패키지 약 10,589달러 레벨 2 패키지 약 18,622달러 Level 7 Package 약 40,530달러 레벨 4 패키지 약 61,440달러 신청은 쉽습니다 귀하가 돌봄 지원을 받을 자격이 있는지 확인하려면 4가지 간단한 단계를 따르세요. 01 1800 200 422 로 My Aged Care에 전화하세요. ACAT/ACAS(노인 케어 평가 팀/서비스)에서 완료하는 포괄적인 평가를 위해 저희에게 전화하세요. Medicare 카드를 가까이에 두세요. 누군가를 대신하여 전화하는 경우, 그 사람이 당신과 함께 있어서 구두로 동의를 해야 당신이 대신해서 말할 수 있습니다. 02 종합 평가를 완료하세요. ACAT 평가자가 귀하의 집을 방문하여 현재 상황을 이해하는 데 도움이 되는 다양한 질문을 실시합니다. 이러한 질문에 대비하는 것이 좋습니다. 어려움을 겪고 있는 모든 일과 어려움을 겪는 모든 일의 목록을 적어보세요. "최고의 얼굴"을 보이려고 하지 말고, 필요한 것에 대해 솔직하게 이야기하여 마땅히 받을 만한 도움을 받으세요. 또한 가족 등으로부터 비공식적인 지원을 받는 경우, 그들이 도와주지 않았다면 할 수 없는 일을 적어보세요. 03 You'll receive a letter from My Aged Care with the results of your Assessment. 종합 평가 후 패키지에 대한 자금 지원 수준이 결정됩니다. 패키지는 국가 우선 순위 시스템에 따라 할당됩니다. 우편으로 자금 지원 수준을 알려드립니다. 자금 지원이 완료되기까지 3~6개월이 걸릴 수 있음을 명심하세요. 또한 Residential Respite 또는 Aged Care Home에 대한 승인을 받았을 수도 있습니다. 이러한 서비스를 사용할 필요는 없지만 필요할 경우 이용할 수 있습니다. 즉시 케어가 필요한 경우 My Aged Care에 기다리는 동안 이용할 수 있는 다른 정부 보조금에 대해 문의하세요. 04 배정을 기다려라! 홈 케어 패키지에 승인이 나면 마지막 단계는 자금이 할당될 때까지 기다리는 것입니다. 이 대기 시간은 특히 레벨 3 또는 4 패키지에 승인된 경우 매우 길 수 있습니다. 할당되면 My Aged care에서 이에 대한 편지를 받게 됩니다. 이 편지에는 고유한 추천 코드가 있으며, 선택한 제공자가 서비스를 시작하는 데 필요합니다. 연결할 준비가 되셨나요? 오늘 노인 케어 홍보대사에 전화해 노인 케어 지원을 위한 의미 있는 여정을 시작하세요. Getting Started

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, who are living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. When does the new Support at Home program commence? On the 4th June 2025, the Australian Government announced that the Support at Home program will now commence on 1 November 2025, alongside the introduction of the new Aged Care Act. The program aims to support older people to remain healthy, active and socially connected to their community. In the meantime, existing programs Commonwealth Home Support Program (CHSP), Short-Term Restorative Care (STRC), and Home Care Packages (HCP) - will continue to provide support for older Australians who wish to keep living at home. For the latest information, please read the Government's media release here For the latest official updates visit: Support At Home Website What is Support at Home Program? The new Support at Home Program provides funding to help older Australians live independently at home for longer, simplifying access to aged care services through a single, streamlined system. From 1 November 2025, Home Care Packages and the Short-Term Restorative Care program will now fall under the Support At Home Program. At a later date, the Commonwealth Home Support Programme (CHSP) will also move under the Support at Home Program (no earlier than 1 July 2027). Read more about the Support At Home program here Support at Home introduces three categories of support to make it clearer what help you can get. The new service list covers clinical care, independence support, and everyday living tasks - from nursing and personal care to transport, cleaning, and meal preparation. Read more about the Support At Home program here What are the new Support at Home Service Lists? What is the single assessment system? Support at Home brings in a new Single Assessment System to make the process easier. Once assessed, you'll get a personalised support plan to share with your chosen provider. Approved aged care support services will be based on your aged care assessment and eligibility. After you have been assessed, you will receive a notice of decision and an individual support plan to use with your provider. You can find out if you are eligible by visiting the assessment tool online at myagedcare.gov.au/assessment. Read more about the Support At Home program here What are the new budget classification levels? The new program introduces eight funding levels, offering more tailored support to replace the current 4 Home Care Package levels. Older Australians receiving Home Care Packages will be assigned a budget that aligns with their current care package level. New applicants to the Support At Home program will be assessed and given a classification and budget suited to their specific needs. The indicative budget amounts are correct as at 3 February 2025. The final budget amounts for all participants will be confirmed before the start of the Support At Home program. Already on a Home Care Package? You'll be mapped to the equivalent new budget level. If your needs change, there's flexibility to reassess. Read more about the Support At Home program here Is there support for end of life care at home? Yes. The program offers End of Life Support, providing an extra $25,000 over 16 weeks for care at home if you have three months or less to live. This works alongside specialised palliative care services, not as a replacement. Read more about the Support At Home program here What help is available for home modifications and assisitve technology? The Assistive Technology and Home Modifications Scheme provides extra support (separate from your main funding) to help you source equipment or modify your home for safety and independence. Your service provider can help arrange this if needed. Read more about the Support At Home program here Disclaimer The information provided on this FAQ page is for informational purposes only and should not be considered as legal, financial, or professional advice. While we strive to ensure the accuracy of the content, we encourage you to visit the relevant government websites for the most up-to-date and official information. 연결할 준비가 되셨나요? 오늘 노인 케어 홍보대사에 전화해 노인 케어 지원을 위한 의미 있는 여정을 시작하세요. 시작하세요

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. 가격 우수한 관리와 마음의 평화 Support Steps 관리 및 가격 What sets us apart Your Care, Your Way: Services & Fee Guide 이용약관 2024년 7월 1일부터 시행 서비스에는 GST가 없습니다 최소 서비스 시간은 30분이며, 그 이후로는 15분 단위로 증가합니다. 30분 직접 케어 서비스는 시간당 요금의 65%로 청구됩니다. 야간 숙박: 오후 6시부터 오전 6시까지 12시간 야간 서비스이며 오후 6시부터 오후 10시까지 활동적인 케어와 오후 10시부터 오전 6시까지의 비활동적인 기간이 포함됩니다. 필요한 경우 비활동적인 기간 동안 최대 2시간의 케어가 제공될 수 있습니다. Download our fee schedule 연결할 준비가 되셨나요? 오늘 노인 케어 홍보대사에 전화해 노인 케어 지원을 위한 의미 있는 여정을 시작하세요. 시작하세요

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. 추천을 하세요 오늘 노인 케어 홍보대사에 전화해 노인 케어 지원을 위한 의미 있는 여정을 시작하세요. 이름* 성* 이메일* 핸드폰 조직 이름* 직함 고객 이름* 고객 전화번호* 회원 우편번호 고객 주소 지원 유형 선택해주세요 Birthday 연도 월 일 DVA/QSM/NDIS/Aged Care Client Number: Language spoken at home 추가 정보 필요한 지원에 대한 추가 정보를 제공해 주세요. Does the client have any support needs for communication* Preferred method of communication* Do you identify as Aboriginal or Torres Strait Islander* Does the client require specific support in the event of an emergency or disaster Yes, subscribe me to your newsletter. 적용하다 누군가와 이야기를 나누고 싶으신가요? 0435 615 132로 전화주세요

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. 개인정보 보호정책 I. Introduction Aged Care Ambassadors Pty Ltd is dedicated to promoting a culture of integrity and accountability, where our team upholds the highest standards of governance and ethical conduct, and feels empowered to safely raise concerns. We acknowledge that those who have a work, service, or client relationship with Aged Care Ambassadors or its business are often the first to recognize when something may be amiss. AGED CARE AMBASSADOR WHISTLEBLOWING POLICY Aged Care Ambassadors encourages the reporting of all suspected misconduct and is committed to ensuring that whistle-blowers are protected and supported throughout the process. II. Persons eligible for making a disclosure: This policy applies to all current or former directors, officers, employees, volunteers, or individuals with a connection to Aged Care Ambassadors, including contractors, consultants, suppliers, auditors, or relatives and dependents of these individuals or their spouses. III. Matters which can be reported: Disclosures are encouraged when there are reasonable grounds to suspect that Aged Care Ambassadors has engaged in conduct that: is dishonest, fraudulent, or corrupt; is unethical, misleading, or deceptive, such as acting dishonestly, altering records, or making false entries in books and records; involves questionable accounting practices or deliberate breaches of Aged Care Ambassadors' policies; is potentially harmful to Aged Care Ambassadors, such as maladministration or significant waste of resources; IV. How to make a disclosure Your disclosure will be handled by the assessment and investigation process outlined in the Aged Care Ambassadors Whistleblowing Policy. This policy can be accessed through the client's Brevity Software system or our office. When disclosures are made under the policy, protections such as confidentiality, anonymity, and safeguards against retaliation or detriment will apply. A disclosure can be made to Aged Care Ambassadors Pty Ltd can be made through any of the following means: Aged Care Ambassadors Disclosure Form Email: info@agedcareambassadors.com.au Telephone: 07 5449 1602 The Cooloola Centre Level 2, Suite 20 97 Poinciana Ave, Tewantin QLD 4565

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. 개인정보 보호정책 PRIVACY Privacy Policy for Aged Care Ambassadors Information Collection and Use Aged Care Ambassadors is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We collect information from our users at several different points on our website. Registration and Personally Identifiable Information To access certain areas of this website or receive information, users must complete a referral form. This may require personally identifiable information including name, address, email address, telephone number, and "cookies" (explained below). We use this information to contact users about services they've expressed interest in. Orders and Personally Identifiable Information We may request personally identifiable information on referral forms for billing purposes and to fulfill customer requests. If we have trouble processing a request, we use this information to contact the user. Cookies We use cookies to enhance user experience on our site. Users can reject cookies but may have limited access to some areas. Some of our business affiliates use cookies on our site, but we have no access to or control over these cookies. Log Files We use IP addresses to analyse trends, administer the site, track user movement, and gather broad demographic information. IP addresses are not linked to personally identifiable information. Sharing We share aggregated demographic information with our business affiliates, not linked to any personal information. We share users' personally identifiable information within the Aged Care Ambassadors network for service provision and employment applications. Links Our website contains links to other sites. We're not responsible for their privacy practices and encourage users to read the privacy statements of each site that collects personally identifiable information. Newsletters Subscribers to newsletters will be asked for personally identifiable information such as name and email address. Surveys & Contests Participation in surveys or contests is voluntary. Information collected is used to notify winners and award prizes, and to monitor website use and satisfaction. Tell-A-Friend If a user refers a friend, we ask for the friend's name and email address to send a one-time invitation email. Security We use SSL encryption to protect user information. Our servers are kept in a secure environment behind a firewall. Correction/Updating Personal Information Users can update their information by logging into their account and editing their information. Choice/Opt-out Users can opt-out of receiving communications not directly related to our site by replying "unsubscribe" to emails or contacting us. Notification of Changes Any changes to this privacy policy will be posted on our Homepage. We will use personally identifiable information in accordance with the privacy policy in effect at the time the information was collected. For any questions about this privacy policy, please contact us at info@agedcareambassadors.com.au

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. 이용약관 Welcome to Aged Care Ambassadors. These terms and conditions outline the rules and regulations for the use of our website, located at [Website URL]. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use the Aged Care Ambassadors' website if you do not accept all of the terms and conditions stated on this page. 1. Introduction Aged Care Ambassadors (referred to as "we", "us", or "our") provide information, resources, and services related to aged care. The following terms and conditions govern your use of our website. 2. Intellectual Property Rights Unless otherwise stated, Aged Care Ambassadors and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from https://www.agedcareambassadors.com.au/ for your personal use, subject to restrictions set in these terms and conditions. You must not: Republish material from this website without prior written consent. Sell, rent, or sub-license material from this website. Reproduce, duplicate, or copy material from this website for commercial purposes. Redistribute content from this website unless the content is specifically made for redistribution. 3. User Content In these terms and conditions, "your user content 4. User Content 4.1 Submission of Content: You may submit content, including but not limited to text, images, and other materials (collectively, "User Content"), to the website. By submitting User Content, you grant Aged Care Ambassadors a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media. 4.2 Responsibility for Content: You are solely responsible for the User Content you submit. You represent and warrant that you own or have the necessary rights to submit the User Content and that it does not violate any third-party rights, including intellectual property rights privacy rights, or any applicable laws. 4.3 Prohibited Content: You agree not to submit any User Content that is unlawful, defamatory, libelous, harassing, threatening, abusive, obscene, vulgar, pornographic, harmful, or otherwise objectionable. Aged Care Ambassadors reserves the right, but is not obligated, to remove any User Content that violates these Terms or is otherwise inappropriate. 5. Intellectual Property All content on this website, including text, graphics, logos, images, and software, is the property of Aged Care Ambassadors or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission. 6. Disclaimer of Warranties This website is provided "as is" and "as available" without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Aged Care Ambassadors does not warrant that the website will be uninterrupted or error-free, that defects will be corrected, or that the website is free of viruses or other harmful components. 7. Limitation of Liability To the fullest extent permitted by law, Aged Care Ambassadors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the website, even if we have been advised of the possibility of such damages. 8. Indemnification You agree to indemnify, defend, and hold harmless Aged Care Ambassadors, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your use of the website or your violation of these Terms. 9. Governing Law These Terms shall be governed by and construed by the laws of Australia, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be resolved exclusively in the state or federal courts located in Australia. 10. Contact Information If you have any questions or concerns about these Terms, please contact us at: info@agedcareambassadors.com.au Phone: 07 5449 1602 By using the Aged Care Ambassadors website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. 접근성 Accessibility statement for agedcareambassadors.com.au This accessibility statement applies to agedcareambassadors.com.au . This website is run by Aged Care Ambassadors. We want as many people as possible to be able to use this website. For example, that means you should be able to: change colours, contrast levels, and fonts zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver) We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability. How accessible is this website is We know some parts of this website are not fully accessible: the text will not reflow in a single column when you change the size of the browser window you cannot modify the line height or spacing of the text most older PDF documents are not fully accessible to screen reader software live video streams do not have captions some of our online forms are difficult to navigate using just a keyboard you cannot skip to the main content when using a screen reader there’s a limit to how far you can magnify the map on our ‘Contact Us page. Feedback and contact information If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille: email info@agedcareambassadors.com.au We’ll consider your request and get back to you in 7 working days. Reporting accessibility problems with this website We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: info@agedcareambassadors.com.au Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re unhappy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). Technical information about this website’s accessibility Aged Care Ambassadors is committed to making its website accessible, by the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website complies with the Web Content Accessibility Guidelines version 2.1 AA standard. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Non-compliance with the accessibility regulations Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by July 2024. When we publish new content we’ll make sure our use of images meets accessibility standards. Navigation and accessing information There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option). It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content. Users can’t change text size without some of the content overlapping. Disproportionate burden This statement was prepared on [31/06/24]. It was last reviewed on [29/07/24]. This website was last tested on [07/08/24]. The test was carried out by [agedcareambassadors.com.au]. We used this approach to decide on a sample of pages to test agedcareambassadors.com.au

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, who are living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. 피드백 및 불만 At Aged Care Ambassadors, we strive to deliver the best service possible. We also take feedback and complaints very seriously and are always welcome to hear your thoughts and feedback to ensure we can continue to provide the finest care possible. 피드백을 제출하는 방법 전화주세요 0412392340 월요일 ~ 금요일 오전 8시 ~ 오후 4시 온라인으로 완료 온라인 양식 제출 이메일로 문의하세요 info@agedcareambassadors.com.au Feedback and Complaints Enquiry *Details of my compliment, complaint or feedback *Your first name Your date of birth Enter Your Phone Number *Your surname Enter Your Email Address Send Message Thank You for Reaching Out! 노인 케어 대사 고객을 대신하여 완료하는 경우 아래 필드를 완성해 주세요: *Your first name *Your surname Your date of birth Send Message Thank You for Reaching Out!