Helping You Stay in Control of Your Care

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At Aged Care Ambassadors, we believe that ageing shouldn't mean giving up control. The Support at Home Program replaces the Home Care Packages on the 1st of November 2025.  The Support at Home Program put's the power in your hands, helping you design care that suits your lifestyle, goals, and budget.

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What is the Support at Home Program?

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The Support at Home Program is Australia’s new aged care model designed to replace the current Home Care Packages (HCP) and Short-Term Restorative Care (STRC) programs. It offers flexible, quarterly funded care tailored to your individual needs and circumstances.

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Support Categories

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Your individual support plan is divided into three key categories, ensuring holistic care across all areas of your life:

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• Clinical Care

• Independence Support

• Everyday Living

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Quarterly Budget Levels (Indicative)

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Depending on your assessed level of need, you may be allocated one of eight budget levels, released every quarter:

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• Level 1 – $2,750

• Level 2 – $4,000

• Level 3 – $5,500

• Level 4 – $7,500

• Level 5 – $10,000

• Level 6 – $12,000

• Level 7 – $14,500

• Level 8 – $19,500