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AGED CARE AMBASSADORS (ACA) seek to provide people in need value, quality, caring and flexible person-centred care services, so people can continue to live at home. We will strive to provide an environment where our management and care team are encouraged to continue to learn and develop professional skills and personal growth. Aged Care Ambassadors About u s Our Mission & Values Founded by four friends in 2024, Aged Care Ambassadors is locally owned business on the Sunshine Coast with over 20 years' experience in Disability, Nursing and Aged Care. We aim to empower our clients to live a meaningful life. We provide compassionate care to older Australians in need. Ensuring safety, comfort, and dignity. Getting Started Mission एजेड केयर एम्बेसडर्स (एसीए) जरूरतमंद लोगों को मूल्य, गुणवत्ता, देखभाल और लचीली व्यक्ति-केंद्रित देखभाल सेवाएं प्रदान करना चाहते हैं, ताकि लोग घर पर रहना जारी रख सकें। हम ऐसा वातावरण उपलब्ध कराने का प्रयास करेंगे, जहां हमारी प्रबंधन और देखभाल टीम को व्यावसायिक कौशल और व्यक्तिगत विकास सीखने और विकसित करने के लिए प्रोत्साहित किया जा सके। अनुभव हमारे बोर्ड में परियोजना प्रबंधन, व्यवसाय प्रबंधन, रणनीतिक योजना और परिचालन क्षमताओं में व्यापक अनुभव वाले पूर्व-दिग्गज शामिल हैं। यह विविध कौशल सेट हमारी टीम की असाधारण देखभाल और सहायता प्रदान करने की क्षमता को समृद्ध करता है। ACA को चुनकर, आपने एक स्थानीय, व्यक्तिगत देखभाल प्रदाता का चयन किया है जो दिग्गजों और वृद्ध देखभाल ग्राहकों को करुणा, सम्मान और अद्वितीय विशेषज्ञता के साथ समर्थन देने के लिए प्रतिबद्ध है। उत्कृष्टता, सम्मान और निष्ठा लगातार व्यवहार करना, नैतिक सिद्धांतों का उपयोग करना और भरोसेमंद होना महत्वपूर्ण है। और सभी के लिए विश्वसनीयता और सम्मान सुनिश्चित करें। उच्च गुणवत्ता वाली सेवा प्रदान करना सुनिश्चित करने के लिए अनुभवी कर्मचारियों को नियुक्त करना। वृद्ध समुदाय को स्वस्थ और संपूर्ण जीवन जीने में मदद करने के लिए सुंदर, सार्थक संबंधों को बढ़ावा देना। सीखने और विकास को बढ़ावा देने के लिए Types of Care Aged Care Ambassadors recognises that every client is unique, so we develop personalised care plans tailored to your medical and personal needs. By delivering high-quality, person-centred nursing and support at home, we aim to enhance your wellbeing, respect your choices, and provide you with peace of mind and greater independence. In Home Care and Support In-Home Dementia Care Nursing Support Palliative Care Post Hospital Support Veterans Home Care निदेशक मंडल कुल मिलाकर 40 वर्षों से अधिक का अनुभव। एज्ड केयर एम्बेसडर्स (ACA) में, हमारे निदेशक मंडल में विशेषज्ञता और विविध पृष्ठभूमि का खजाना है, जो हमारे दिग्गजों और वृद्ध देखभाल ग्राहकों को व्यक्तिगत देखभाल के साथ सहायता करने के लिए पूरी तरह से उपयुक्त है। स्वास्थ्य सेवा और व्यवसाय प्रबंधन में 40 से अधिक वर्षों के संयुक्त अनुभव के साथ, हमारी प्रबंधन टीम विकलांगता, मानसिक स्वास्थ्य और वृद्ध देखभाल में व्यक्तिगत अनुभव का एक अनूठा मिश्रण प्रदान करती है। ACA का निदेशक मंडल देखभाल के उच्चतम मानकों को बनाए रखने के लिए समर्पित है। वे स्टाफ़ प्रशिक्षण, पर्यवेक्षण, मूल्यांकन, व्यक्तिगत सेवा नियोजन और सेवा उपयोगकर्ता अधिकारों को बनाए रखने पर ध्यान केंद्रित करते हैं। उनका संयुक्त अनुभव और प्रतिबद्धता यह सुनिश्चित करती है कि हमारे ग्राहकों को उनकी विशिष्ट आवश्यकताओं के अनुरूप सर्वोत्तम संभव देखभाल और सहायता मिले। Strategic Plan Please click on the link to see our strategic plan for Strategic Plan Download 2025-2029 कनेक्ट करने के लिए तैयार हैं? वृद्ध देखभाल सहायता की अपनी सार्थक यात्रा शुरू करने के लिए आज ही एज्ड केयर एम्बेसडर्स को कॉल करें। Getting Started

Aged Care Ambassadors approach is rooted in compassion, ensuring every interaction honors each individual's unique needs. Everyone has distinct preferences and requirements, so we tailor our services accordingly to create a supportive and nurturing environment. By emphasizing holistic care, we aim to enhance our clients' quality of life with physical, emotional, and social support, helping them live with dignity and independence. हमारी सेवाएँ हमारी स्थानीय और मैत्रीपूर्ण टीम आपको निम्नलिखित सहायता प्रदान कर सकती है हमारा दृष्टिकोण करुणा पर आधारित है, यह सुनिश्चित करते हुए कि प्रत्येक बातचीत प्रत्येक व्यक्ति की विशिष्ट आवश्यकताओं का सम्मान करती है। हम मानते हैं कि हर किसी की अलग-अलग प्राथमिकताएँ और ज़रूरतें होती हैं, इसलिए हम एक सहायक और पोषण करने वाला वातावरण बनाने के लिए अपनी सेवाओं को तदनुसार तैयार करते हैं। समग्र देखभाल पर जोर देकर, हमारा लक्ष्य शारीरिक, भावनात्मक और सामाजिक समर्थन के साथ अपने ग्राहकों के जीवन की गुणवत्ता को बढ़ाना है, जिससे उन्हें सम्मान और स्वतंत्रता के साथ जीने में मदद मिले। अधिक जानकारी के लिए नीचे दी गई सेवा पर टैप करें। Laundry Cleaning and Domestic Duties Administration Community Involvement Companionship Light Gardening Staying Active Meal Preparation and Grocery Shopping Medication Management Personal Care Respite Care Why self-manage? When you choose to self-manage your home care package, you choose to stay in charge. Services you want You are uniquely qualified to understand the services and support you require. By managing yourself, you can prioritise what matters most to you, allowing you to maintain your independence at home and within your community. When and where It's important to feel at ease with the people around you. By self-managing you can select individuals who speak your language and share similar interests. More hours of supports Providers fees can reduce your Home Care Package funding. Self-managed, helps you avoid these costs, allowing for more hours of support. Your Choice, Your Support Aged Care Ambassadors is currently in the process of registration with the Aged Care Commission. If you're self-managing your Home Care Package, we can begin supporting you immediately with tailored support worker services to suit your needs. If your package is provider-managed, you still have the right to choose the supports and services that work best for you. You should be able to speak with your provider and request to use your preferred support workers—and that includes us. If you’re unsure where to start or need assistance advocating for your choices, contact us today. We’re here to help you take control of your care. Getting Started कनेक्ट करने के लिए तैयार हैं? वृद्ध देखभाल सहायता की अपनी सार्थक यात्रा शुरू करने के लिए आज ही एज्ड केयर एम्बेसडर्स को कॉल करें। शुरू हो जाओ

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Aged Care Ambassadors Building strong connections in services and supports. Aged Care Ambassadors, we help individuals live active and meaningful lives at home and in their communities. Our aged care services provide support, keeping people connected and comfortable in the places they love. Getting Started Why use Aged Care Ambassadors? हम लोगों के साथ संबंधों के महत्व में विश्वास करते हैं। क्या आपने ब्लू ज़ोन के बारे में सुना है? ये ऐसे भौगोलिक क्षेत्र हैं जहाँ लोग असाधारण रूप से लंबा और स्वस्थ जीवन जीते हैं। मुख्य कारकों में जीवनशैली, आहार, शारीरिक स्वास्थ्य, पर्यावरण, सामाजिक संबंध और उद्देश्य शामिल हैं। एक पूर्व-अनुभवी द्वारा स्थापित और स्वामित्व वाले संगठन के रूप में, हम कनेक्शन और संबद्धता के महत्व को समझते हैं। हम यह सुनिश्चित करने के लिए समर्पित हैं कि आपको अपना सर्वश्रेष्ठ जीवन जीने के लिए आवश्यक समर्थन और सार्थक देखभाल मिले। Getting Started Support at Home Program होम केयर पैकेज को घर पर देखभाल को सुलभ बनाने के लिए डिज़ाइन किया गया है। सरकार द्वारा वित्तपोषित कार्यक्रम पात्र वृद्ध ऑस्ट्रेलियाई लोगों को उनकी निर्धारित आवश्यकताओं के अनुसार विभिन्न प्रकार की होम केयर सेवाएँ प्राप्त करके स्वतंत्र रूप से घर पर रहना जारी रखने का अधिकार देता है। यदि आपकी आयु 65 वर्ष से अधिक है और आपको घर पर कुछ अतिरिक्त सहायता की आवश्यकता है तो आप सरकारी संस्था माई एज्ड केयर के माध्यम से मूल्यांकन का अनुरोध करके होम केयर पैकेज के लिए आवेदन कर सकते हैं। Getting Started हमारी सेवाएँ हमारी सेवाओं की श्रृंखला आपकी व्यक्तिगत ज़रूरतों और प्राथमिकताओं को पूरा करने के लिए विकसित की गई है। विशेषज्ञों की एक टीम द्वारा सेवा प्रदान की जाती है, इस बारे में अधिक जानने के लिए कि हम आपकी कैसे मदद कर सकते हैं, हमारे किसी मित्रवत टीम सदस्य से बात करें। Administration Tasks Cleaning Activities in the Community Companionship Gardening Staying Active Meal Preparation and Shopping Medication Management Personal Assistance Show More Fee Schedule Please feel free to download our fee schedule, learn what sets us apart, and access additional information. Download एज्ड केयर एम्बेसडर्स की टीम असाधारण सामाजिक सहायता, प्रशासन, भोजन की खरीदारी और अन्य सभी घरेलू सहायता प्रदान करती है। वे विश्वसनीय, मैत्रीपूर्ण और भरोसेमंद हैं, जो यह सुनिश्चित करते हैं कि मुझे उच्चतम स्तर की देखभाल और सहायता मिले। वल्मा टी - पैसिफिक पैराडाइज़, सनशाइन कोस्ट कनेक्ट करने के लिए तैयार हैं? वृद्ध देखभाल सहायता की अपनी सार्थक यात्रा शुरू करने के लिए आज ही एज्ड केयर एम्बेसडर्स को कॉल करें। Getting Started

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. देखभाल पैकेज Support at Home Programme The Australian Government is updating the aged care services: From 1 November 2025: The New Support at Home Program will replace the Home Care Packages and Short-Term Restorative Care Programme. From 1 July 2027 (at earliest): Commonwealth Home Support Programme transitions to the new program. Support at Home Program Getting Started Helping You Stay in Control of Your Care At Aged Care Ambassadors, we believe that ageing shouldn't mean giving up control. The Support at Home Program replaces the Home Care Packages on the 1st of November 2025. The Support at Home Program put's the power in your hands, helping you design care that suits your lifestyle, goals, and budget. What is the Support at Home Program? The Support at Home Program is Australia’s new aged care model designed to replace the current Home Care Packages (HCP) and Short-Term Restorative Care (STRC) programs. It offers flexible, quarterly funded care tailored to your individual needs and circumstances. Support Categories Your individual support plan is divided into three key categories, ensuring holistic care across all areas of your life: Clinical Care Independence Support Everyday Living Quarterly Budget Levels (Indicative) Depending on your assessed level of need, you may be allocated one of eight budget levels, released every quarter: Level 1 – $2,750 Level 2 – $4,000 Level 3 – $5,500 Level 4 – $7,500 Level 5 – $10,000 Level 6 – $12,000 Level 7 – $14,500 Level 8 – $19,500 Getting Started Peace of mind The Support at Home Program helps older Australians (over 65, or over 50 for Aboriginal or Torres Strait Islander people) stay independent by funding help with daily tasks like cleaning, gardening, personal care, and social support. Eligible individuals with a Medicare card can apply online.Apply for an aged care assessment online at My Aged Care website. देखभाल पैकेज स्तर देखभाल पैकेज स्तर स्तर 1 पैकेट बुनियादी स्तर की देखभाल की जरूरतें. लगभग $10,589 लेवल 2 पैकेट निम्न स्तर की देखभाल की आवश्यकता लगभग $18,622 स्तर 3 पैकेट बहुत मदद मिली. लगभग $40,530 स्तर 4 पैकेट समर्पित देखभाल. लगभग $61,440 देखभाल पैकेज स्तर स्तर 1 पैकेट लगभग $10,589 लेवल 2 पैकेट लगभग $18,622 स्तर 3 पैकेट लगभग $40,530 स्तर 4 पैकेट लगभग $61,440 आवेदन आसान है यह जानने के लिए कि क्या आप देखभाल सहायता के लिए पात्र हैं, हमारे 4 सरल चरणों का पालन करें। 01 माई एज्ड केयर को 1800 200 422 पर कॉल करें हमें कॉल करें, एक व्यापक मूल्यांकन के लिए, जिसे वृद्ध देखभाल मूल्यांकन टीम / सेवा (ACAT / ACAS) द्वारा पूरा किया जाता है। सुनिश्चित करें कि आपके पास अपना मेडिकेयर कार्ड है। यदि आप किसी की ओर से कॉल कर रहे हैं, तो आपको उनकी ओर से बोलने से पहले अपनी मौखिक सहमति देने के लिए उनके साथ होना होगा। 02 व्यापक मूल्यांकन पूरा करें. ACAT मूल्यांकनकर्ता आपके घर पर आपसे मिलने आएगा और आपकी वर्तमान स्थिति को समझने में मदद करने के लिए कई तरह के सवाल पूछेगा। इन सवालों के लिए तैयार रहना एक बढ़िया विचार है - उन सभी चीजों की एक सूची लिखें जिनसे आप जूझ रहे हैं और जिन्हें पाना मुश्किल है। अपना "सबसे अच्छा चेहरा" दिखाने की कोशिश न करें, अपनी ज़रूरतों के बारे में ईमानदारी से बात करें ताकि आपको वह मदद मिल सके जिसके आप हकदार हैं। इसके अलावा, अगर आपको अनौपचारिक सहायता मिलती है, उदाहरण के लिए, परिवार के सदस्यों से, तो लिख लें कि अगर वे आपकी मदद करने के लिए मौजूद न होते तो आप क्या नहीं कर पाते। 03 आपको अपने मूल्यांकन के परिणामों के साथ माई एज्ड केयर से एक पत्र प्राप्त होगा। After the comprehensive assessment, the level of funding for your package will be determined. Packages are allocated based on a national priority system. You’ll be notified of your funding level via a letter in the mail. Keep in mind that funding can take 3-6 months to come through. You may also have been approved for Residential Respite, or an Aged Care Home – you don’t need to use these services, but they’re there if you need them. If you need care straight away, ask My Aged Care about other government subsidies you can access while you wait. 04 असाइनमेंट के लिए प्रतीक्षा करें! यदि आपको होम केयर पैकेज के लिए स्वीकृति मिल जाती है, तो अंतिम चरण आपके लिए अपनी फंडिंग आवंटित होने का इंतजार करना है। यह प्रतीक्षा समय काफी लंबा हो सकता है, खासकर यदि आपको लेवल 3 या 4 पैकेज के लिए स्वीकृति मिल गई है। एक बार असाइन हो जाने के बाद, आपको My Aged care से एक पत्र प्राप्त होगा जिसमें आपको इसकी सलाह दी जाएगी। इस पत्र में आपका अद्वितीय रेफरल कोड होता है, जिसकी आपके चुने हुए प्रदाता को सेवाएँ शुरू करने के लिए आवश्यकता होगी। कनेक्ट करने के लिए तैयार हैं? वृद्ध देखभाल सहायता की अपनी सार्थक यात्रा शुरू करने के लिए आज ही एज्ड केयर एम्बेसडर्स को कॉल करें। Getting Started

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, who are living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. When does the new Support at Home program commence? On the 4th June 2025, the Australian Government announced that the Support at Home program will now commence on 1 November 2025, alongside the introduction of the new Aged Care Act. The program aims to support older people to remain healthy, active and socially connected to their community. In the meantime, existing programs Commonwealth Home Support Program (CHSP), Short-Term Restorative Care (STRC), and Home Care Packages (HCP) - will continue to provide support for older Australians who wish to keep living at home. For the latest information, please read the Government's media release here For the latest official updates visit: Support At Home Website What is Support at Home Program? The new Support at Home Program provides funding to help older Australians live independently at home for longer, simplifying access to aged care services through a single, streamlined system. From 1 November 2025, Home Care Packages and the Short-Term Restorative Care program will now fall under the Support At Home Program. At a later date, the Commonwealth Home Support Programme (CHSP) will also move under the Support at Home Program (no earlier than 1 July 2027). Read more about the Support At Home program here Support at Home introduces three categories of support to make it clearer what help you can get. The new service list covers clinical care, independence support, and everyday living tasks - from nursing and personal care to transport, cleaning, and meal preparation. Read more about the Support At Home program here What are the new Support at Home Service Lists? What is the single assessment system? Support at Home brings in a new Single Assessment System to make the process easier. Once assessed, you'll get a personalised support plan to share with your chosen provider. Approved aged care support services will be based on your aged care assessment and eligibility. After you have been assessed, you will receive a notice of decision and an individual support plan to use with your provider. You can find out if you are eligible by visiting the assessment tool online at myagedcare.gov.au/assessment. Read more about the Support At Home program here What are the new budget classification levels? The new program introduces eight funding levels, offering more tailored support to replace the current 4 Home Care Package levels. Older Australians receiving Home Care Packages will be assigned a budget that aligns with their current care package level. New applicants to the Support At Home program will be assessed and given a classification and budget suited to their specific needs. The indicative budget amounts are correct as at 3 February 2025. The final budget amounts for all participants will be confirmed before the start of the Support At Home program. Already on a Home Care Package? You'll be mapped to the equivalent new budget level. If your needs change, there's flexibility to reassess. Read more about the Support At Home program here Is there support for end of life care at home? Yes. The program offers End of Life Support, providing an extra $25,000 over 16 weeks for care at home if you have three months or less to live. This works alongside specialised palliative care services, not as a replacement. Read more about the Support At Home program here What help is available for home modifications and assisitve technology? The Assistive Technology and Home Modifications Scheme provides extra support (separate from your main funding) to help you source equipment or modify your home for safety and independence. Your service provider can help arrange this if needed. Read more about the Support At Home program here Disclaimer The information provided on this FAQ page is for informational purposes only and should not be considered as legal, financial, or professional advice. While we strive to ensure the accuracy of the content, we encourage you to visit the relevant government websites for the most up-to-date and official information. कनेक्ट करने के लिए तैयार हैं? वृद्ध देखभाल सहायता की अपनी सार्थक यात्रा शुरू करने के लिए आज ही एज्ड केयर एम्बेसडर्स को कॉल करें। शुरू हो जाओ

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. मूल्य निर्धारण उत्कृष्ट देखभाल और मन की शांति Support Steps देखभाल और कीमतें What sets us apart Your Care, Your Way: Services & Fee Guide Fee schedule 1 जुलाई 2024 से प्रभावी सेवाएँ जीएसटी मुक्त हैं न्यूनतम सेवा समय 30 मिनट है, उसके बाद 15 मिनट की वृद्धि होगी। 30 मिनट की प्रत्यक्ष देखभाल सेवाओं के लिए प्रति घंटे की दर का 65% शुल्क लिया जाता है रात भर सोने की व्यवस्था: शाम 6 बजे से सुबह 6 बजे तक 12 घंटे की रात भर की सेवा और इसमें शाम 6 बजे से रात 10 बजे तक सक्रिय देखभाल और रात 10 बजे से सुबह 6 बजे तक निष्क्रिय अवधि शामिल है। ज़रूरत पड़ने पर निष्क्रिय अवधि के दौरान 2 घंटे तक की देखभाल प्रदान की जा सकती है। Download our fee schedule कनेक्ट करने के लिए तैयार हैं? वृद्ध देखभाल सहायता की अपनी सार्थक यात्रा शुरू करने के लिए आज ही एज्ड केयर एम्बेसडर्स को कॉल करें। शुरू हो जाओ

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. रेफ़रल करें वृद्ध देखभाल सहायता की अपनी सार्थक यात्रा शुरू करने के लिए आज ही एज्ड केयर एम्बेसडर्स को कॉल करें। पहला नाम* उपनाम* ईमेल* फ़ोन संगठन का नाम* नौकरी का शीर्षक ग्राहक नाम* ग्राहक का फ़ोन नंबर* सदस्यों का पोस्टकोड ग्राहक का पता समर्थन प्रकार कृपया चयन कीजिए Birthday Day Month Year DVA/QSM/NDIS/Aged Care Client Number: Language spoken at home अतिरिक्त जानकारी कृपया आवश्यक सहायता के बारे में अतिरिक्त जानकारी प्रदान करें। Does the client have any support needs for communication* Preferred method of communication* Do you identify as Aboriginal or Torres Strait Islander* Does the client require specific support in the event of an emergency or disaster Yes, subscribe me to your newsletter. आवेदन करना बल्कि किसी से बात करना? हमें 0435 615 132 पर कॉल करें

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. गोपनीयता नीति I. Introduction Aged Care Ambassadors Pty Ltd is dedicated to promoting a culture of integrity and accountability, where our team upholds the highest standards of governance and ethical conduct, and feels empowered to safely raise concerns. We acknowledge that those who have a work, service, or client relationship with Aged Care Ambassadors or its business are often the first to recognize when something may be amiss. AGED CARE AMBASSADOR WHISTLEBLOWING POLICY Aged Care Ambassadors encourages the reporting of all suspected misconduct and is committed to ensuring that whistle-blowers are protected and supported throughout the process. II. Persons eligible for making a disclosure: This policy applies to all current or former directors, officers, employees, volunteers, or individuals with a connection to Aged Care Ambassadors, including contractors, consultants, suppliers, auditors, or relatives and dependents of these individuals or their spouses. III. Matters which can be reported: Disclosures are encouraged when there are reasonable grounds to suspect that Aged Care Ambassadors has engaged in conduct that: is dishonest, fraudulent, or corrupt; is unethical, misleading, or deceptive, such as acting dishonestly, altering records, or making false entries in books and records; involves questionable accounting practices or deliberate breaches of Aged Care Ambassadors' policies; is potentially harmful to Aged Care Ambassadors, such as maladministration or significant waste of resources; IV. How to make a disclosure Your disclosure will be handled by the assessment and investigation process outlined in the Aged Care Ambassadors Whistleblowing Policy. This policy can be accessed through the client's Brevity Software system or our office. When disclosures are made under the policy, protections such as confidentiality, anonymity, and safeguards against retaliation or detriment will apply. A disclosure can be made to Aged Care Ambassadors Pty Ltd can be made through any of the following means: Aged Care Ambassadors Disclosure Form Email: info@agedcareambassadors.com.au Telephone: 07 5449 1602 The Cooloola Centre Level 2, Suite 20 97 Poinciana Ave, Tewantin QLD 4565

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. गोपनीयता नीति PRIVACY Privacy Policy for Aged Care Ambassadors Information Collection and Use Aged Care Ambassadors is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We collect information from our users at several different points on our website. Registration and Personally Identifiable Information To access certain areas of this website or receive information, users must complete a referral form. This may require personally identifiable information including name, address, email address, telephone number, and "cookies" (explained below). We use this information to contact users about services they've expressed interest in. Orders and Personally Identifiable Information We may request personally identifiable information on referral forms for billing purposes and to fulfill customer requests. If we have trouble processing a request, we use this information to contact the user. Cookies We use cookies to enhance user experience on our site. Users can reject cookies but may have limited access to some areas. Some of our business affiliates use cookies on our site, but we have no access to or control over these cookies. Log Files We use IP addresses to analyse trends, administer the site, track user movement, and gather broad demographic information. IP addresses are not linked to personally identifiable information. Sharing We share aggregated demographic information with our business affiliates, not linked to any personal information. We share users' personally identifiable information within the Aged Care Ambassadors network for service provision and employment applications. Links Our website contains links to other sites. We're not responsible for their privacy practices and encourage users to read the privacy statements of each site that collects personally identifiable information. Newsletters Subscribers to newsletters will be asked for personally identifiable information such as name and email address. Surveys & Contests Participation in surveys or contests is voluntary. Information collected is used to notify winners and award prizes, and to monitor website use and satisfaction. Tell-A-Friend If a user refers a friend, we ask for the friend's name and email address to send a one-time invitation email. Security We use SSL encryption to protect user information. Our servers are kept in a secure environment behind a firewall. Correction/Updating Personal Information Users can update their information by logging into their account and editing their information. Choice/Opt-out Users can opt-out of receiving communications not directly related to our site by replying "unsubscribe" to emails or contacting us. Notification of Changes Any changes to this privacy policy will be posted on our Homepage. We will use personally identifiable information in accordance with the privacy policy in effect at the time the information was collected. For any questions about this privacy policy, please contact us at info@agedcareambassadors.com.au

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Terms and Conditions Welcome to Aged Care Ambassadors. These terms and conditions outline the rules and regulations for the use of our website, located at [Website URL]. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use the Aged Care Ambassadors' website if you do not accept all of the terms and conditions stated on this page. 1. Introduction Aged Care Ambassadors (referred to as "we", "us", or "our") provide information, resources, and services related to aged care. The following terms and conditions govern your use of our website. 2. Intellectual Property Rights Unless otherwise stated, Aged Care Ambassadors and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from https://www.agedcareambassadors.com.au/ for your personal use, subject to restrictions set in these terms and conditions. You must not: Republish material from this website without prior written consent. Sell, rent, or sub-license material from this website. Reproduce, duplicate, or copy material from this website for commercial purposes. Redistribute content from this website unless the content is specifically made for redistribution. 3. User Content In these terms and conditions, "your user content 4. User Content 4.1 Submission of Content: You may submit content, including but not limited to text, images, and other materials (collectively, "User Content"), to the website. By submitting User Content, you grant Aged Care Ambassadors a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media. 4.2 Responsibility for Content: You are solely responsible for the User Content you submit. You represent and warrant that you own or have the necessary rights to submit the User Content and that it does not violate any third-party rights, including intellectual property rights privacy rights, or any applicable laws. 4.3 Prohibited Content: You agree not to submit any User Content that is unlawful, defamatory, libelous, harassing, threatening, abusive, obscene, vulgar, pornographic, harmful, or otherwise objectionable. Aged Care Ambassadors reserves the right, but is not obligated, to remove any User Content that violates these Terms or is otherwise inappropriate. 5. Intellectual Property All content on this website, including text, graphics, logos, images, and software, is the property of Aged Care Ambassadors or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission. 6. Disclaimer of Warranties This website is provided "as is" and "as available" without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Aged Care Ambassadors does not warrant that the website will be uninterrupted or error-free, that defects will be corrected, or that the website is free of viruses or other harmful components. 7. Limitation of Liability To the fullest extent permitted by law, Aged Care Ambassadors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the website, even if we have been advised of the possibility of such damages. 8. Indemnification You agree to indemnify, defend, and hold harmless Aged Care Ambassadors, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your use of the website or your violation of these Terms. 9. Governing Law These Terms shall be governed by and construed by the laws of Australia, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be resolved exclusively in the state or federal courts located in Australia. 10. Contact Information If you have any questions or concerns about these Terms, please contact us at: info@agedcareambassadors.com.au Phone: 07 5449 1602 By using the Aged Care Ambassadors website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. सरल उपयोग Accessibility statement for agedcareambassadors.com.au This accessibility statement applies to agedcareambassadors.com.au . This website is run by Aged Care Ambassadors. We want as many people as possible to be able to use this website. For example, that means you should be able to: change colours, contrast levels, and fonts zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver) We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability. How accessible is this website is We know some parts of this website are not fully accessible: the text will not reflow in a single column when you change the size of the browser window you cannot modify the line height or spacing of the text most older PDF documents are not fully accessible to screen reader software live video streams do not have captions some of our online forms are difficult to navigate using just a keyboard you cannot skip to the main content when using a screen reader there’s a limit to how far you can magnify the map on our ‘Contact Us page. Feedback and contact information If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille: email info@agedcareambassadors.com.au We’ll consider your request and get back to you in 7 working days. Reporting accessibility problems with this website We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: info@agedcareambassadors.com.au Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re unhappy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). Technical information about this website’s accessibility Aged Care Ambassadors is committed to making its website accessible, by the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website complies with the Web Content Accessibility Guidelines version 2.1 AA standard. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Non-compliance with the accessibility regulations Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by July 2024. When we publish new content we’ll make sure our use of images meets accessibility standards. Navigation and accessing information There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option). It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content. Users can’t change text size without some of the content overlapping. Disproportionate burden This statement was prepared on [31/06/24]. It was last reviewed on [29/07/24]. This website was last tested on [07/08/24]. The test was carried out by [agedcareambassadors.com.au]. We used this approach to decide on a sample of pages to test agedcareambassadors.com.au

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, who are living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Feedback and Complaints एज्ड केयर एम्बेसडर्स में, हम सर्वोत्तम संभव सेवा प्रदान करने का प्रयास करते हैं। हम फीडबैक और शिकायतों को भी बहुत गंभीरता से लेते हैं और आपके विचारों और फीडबैक को सुनना हमेशा स्वागत योग्य होता है ताकि यह सुनिश्चित हो सके कि हम सर्वोत्तम संभव देखभाल प्रदान करना जारी रख सकें। आप फ़ीडबैक कैसे सबमिट कर सकते हैं हमें कॉल करें 0412392340 सोमवार से शुक्रवार सुबह 8 बजे से शाम 4 बजे तक ऑनलाइन पूरा करें ऑनलाइन फॉर्म जमा करें हमें ईमेल करें info@gedcareambassadors.com.au प्रतिक्रिया और शिकायत पूछताछ *Details of my compliment, complaint or feedback *Your first name Your date of birth Enter Your Phone Number *Your surname Enter Your Email Address Send Message Thank You for Reaching Out! यदि आप किसी एज्ड केयर एम्बेसडर्स ग्राहक की ओर से यह कार्य पूरा कर रहे हैं, कृपया नीचे दिए गए क्षेत्र को पूर्ण करें: *Your first name *Your surname Your date of birth Send Message Thank You for Reaching Out!