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Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, who are living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. When does the new Support at Home program commence? On the 4th June 2025, the Australian Government announced that the Support at Home program will now commence on 1 November 2025, alongside the introduction of the new Aged Care Act. The program aims to support older people to remain healthy, active and socially connected to their community. In the meantime, existing programs Commonwealth Home Support Program (CHSP), Short-Term Restorative Care (STRC), and Home Care Packages (HCP) - will continue to provide support for older Australians who wish to keep living at home. For the latest information, please read the Government's media release here For the latest official updates visit: Support At Home Website What is Support at Home Program? The new Support at Home Program provides funding to help older Australians live independently at home for longer, simplifying access to aged care services through a single, streamlined system. From 1 November 2025, Home Care Packages and the Short-Term Restorative Care program will now fall under the Support At Home Program. At a later date, the Commonwealth Home Support Programme (CHSP) will also move under the Support at Home Program (no earlier than 1 July 2027). Read more about the Support At Home program here Support at Home introduces three categories of support to make it clearer what help you can get. The new service list covers clinical care, independence support, and everyday living tasks - from nursing and personal care to transport, cleaning, and meal preparation. Read more about the Support At Home program here What are the new Support at Home Service Lists? What is the single assessment system? Support at Home brings in a new Single Assessment System to make the process easier. Once assessed, you'll get a personalised support plan to share with your chosen provider. Approved aged care support services will be based on your aged care assessment and eligibility. After you have been assessed, you will receive a notice of decision and an individual support plan to use with your provider. You can find out if you are eligible by visiting the assessment tool online at myagedcare.gov.au/assessment. Read more about the Support At Home program here What are the new budget classification levels? The new program introduces eight funding levels, offering more tailored support to replace the current 4 Home Care Package levels. Older Australians receiving Home Care Packages will be assigned a budget that aligns with their current care package level. New applicants to the Support At Home program will be assessed and given a classification and budget suited to their specific needs. The indicative budget amounts are correct as at 3 February 2025. The final budget amounts for all participants will be confirmed before the start of the Support At Home program. Already on a Home Care Package? You'll be mapped to the equivalent new budget level. If your needs change, there's flexibility to reassess. Read more about the Support At Home program here Is there support for end of life care at home? Yes. The program offers End of Life Support, providing an extra $25,000 over 16 weeks for care at home if you have three months or less to live. This works alongside specialised palliative care services, not as a replacement. Read more about the Support At Home program here What help is available for home modifications and assisitve technology? The Assistive Technology and Home Modifications Scheme provides extra support (separate from your main funding) to help you source equipment or modify your home for safety and independence. Your service provider can help arrange this if needed. Read more about the Support At Home program here Disclaimer The information provided on this FAQ page is for informational purposes only and should not be considered as legal, financial, or professional advice. While we strive to ensure the accuracy of the content, we encourage you to visit the relevant government websites for the most up-to-date and official information. कनेक्ट करने के लिए तैयार हैं? वृद्ध देखभाल सहायता की अपनी सार्थक यात्रा शुरू करने के लिए आज ही एज्ड केयर एम्बेसडर्स को कॉल करें। शुरू हो जाओ

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, who are living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Feedback and Complaints एज्ड केयर एम्बेसडर्स में, हम सर्वोत्तम संभव सेवा प्रदान करने का प्रयास करते हैं। हम फीडबैक और शिकायतों को भी बहुत गंभीरता से लेते हैं और आपके विचारों और फीडबैक को सुनना हमेशा स्वागत योग्य होता है ताकि यह सुनिश्चित हो सके कि हम सर्वोत्तम संभव देखभाल प्रदान करना जारी रख सकें। आप फ़ीडबैक कैसे सबमिट कर सकते हैं हमें कॉल करें 0412392340 सोमवार से शुक्रवार सुबह 8 बजे से शाम 4 बजे तक ऑनलाइन पूरा करें ऑनलाइन फॉर्म जमा करें हमें ईमेल करें info@gedcareambassadors.com.au प्रतिक्रिया और शिकायत पूछताछ *Details of my compliment, complaint or feedback *Your first name Your date of birth * required Enter Your Phone Number *Your surname Enter Your Email Address Send Message Thank You for Reaching Out! यदि आप किसी एज्ड केयर एम्बेसडर्स ग्राहक की ओर से यह कार्य पूरा कर रहे हैं, कृपया नीचे दिए गए क्षेत्र को पूर्ण करें: *Your first name *Your surname Your date of birth * required Send Message Thank You for Reaching Out!

About Us Finding Inspiration in Every Turn This is your About Page. This space is a great opportunity to give a full background on who you are, what you do and what your website has to offer. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know. Our Story Every website has a story, and your visitors want to hear yours. This space is a great opportunity to give a full background on who you are, what your team does, and what your site has to offer. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know. If you’re a business, talk about how you started and share your professional journey. Explain your core values, your commitment to customers, and how you stand out from the crowd. Add a photo, gallery, or video for even more engagement. Meet The Team Don Francis Founder & CEO Ashley Jones Tech Lead Tess Brown Office Manager Lisa Rose Product Manager Kevin Nye HR Lead Alex Young Customer Support Lead Our Clients

About Us Finding Inspiration in Every Turn This is your About Page. This space is a great opportunity to give a full background on who you are, what you do and what your website has to offer. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know. Our Story Every website has a story, and your visitors want to hear yours. This space is a great opportunity to give a full background on who you are, what your team does, and what your site has to offer. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know. If you’re a business, talk about how you started and share your professional journey. Explain your core values, your commitment to customers, and how you stand out from the crowd. Add a photo, gallery, or video for even more engagement. Meet The Team Don Francis Founder & CEO Ashley Jones Tech Lead Tess Brown Office Manager Lisa Rose Product Manager Kevin Nye HR Lead Alex Young Customer Support Lead Our Clients