Search Results

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. politica sulla riservatezza I. Introduction Aged Care Ambassadors Pty Ltd is dedicated to promoting a culture of integrity and accountability, where our team upholds the highest standards of governance and ethical conduct, and feels empowered to safely raise concerns. We acknowledge that those who have a work, service, or client relationship with Aged Care Ambassadors or its business are often the first to recognize when something may be amiss. AGED CARE AMBASSADOR WHISTLEBLOWING POLICY Aged Care Ambassadors encourages the reporting of all suspected misconduct and is committed to ensuring that whistle-blowers are protected and supported throughout the process. II. Persons eligible for making a disclosure: This policy applies to all current or former directors, officers, employees, volunteers, or individuals with a connection to Aged Care Ambassadors, including contractors, consultants, suppliers, auditors, or relatives and dependents of these individuals or their spouses. III. Matters which can be reported: Disclosures are encouraged when there are reasonable grounds to suspect that Aged Care Ambassadors has engaged in conduct that: is dishonest, fraudulent, or corrupt; is unethical, misleading, or deceptive, such as acting dishonestly, altering records, or making false entries in books and records; involves questionable accounting practices or deliberate breaches of Aged Care Ambassadors' policies; is potentially harmful to Aged Care Ambassadors, such as maladministration or significant waste of resources; IV. How to make a disclosure Your disclosure will be handled by the assessment and investigation process outlined in the Aged Care Ambassadors Whistleblowing Policy. This policy can be accessed through the client's Brevity Software system or our office. When disclosures are made under the policy, protections such as confidentiality, anonymity, and safeguards against retaliation or detriment will apply. A disclosure can be made to Aged Care Ambassadors Pty Ltd can be made through any of the following means: Aged Care Ambassadors Disclosure Form Email: info@agedcareambassadors.com.au Telephone: 07 5449 1602 The Cooloola Centre Level 2, Suite 20 97 Poinciana Ave, Tewantin QLD 4565

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Biscotti Introduzione Benvenuti nel sito web di A ged Care Ambassadors . Questa Politica sui cookie spiega cosa sono i cookie, come li utilizziamo e le tue scelte in merito al loro utilizzo. Continuando a utilizzare il nostro sito web, acconsenti al nostro utilizzo dei cookie tramite questa politica. Cosa sono i cookie? I cookie sono piccoli file di testo memorizzati sul tuo dispositivo (computer, smartphone, tablet) quando visiti siti web. Aiutano i siti web a ricordare informazioni sulla tua visita, rendendo il sito più utile per te. I cookie possono essere cookie "persistenti" o "di sessione". I cookie persistenti rimangono sul tuo dispositivo per un periodo di tempo stabilito o finché non li elimini, mentre i cookie di sessione vengono eliminati quando chiudi il browser. Come utilizziamo i cookie Aged Care Ambassadors utilizza i cookie per migliorare la tua esperienza sul nostro sito web. I cookie ci aiutano a capire come utilizzi il nostro sito e ci consentono di migliorare i nostri servizi. I tipi di cookie che utilizziamo includono: Cookie essenziali: questi cookie sono necessari per il corretto funzionamento del sito web. Ti consentono di navigare nel nostro sito e di utilizzare le sue funzionalità, come l'accesso alle aree protette. Cookie di performance: questi cookie raccolgono informazioni su come utilizzi il nostro sito web, ad esempio quali pagine visiti più spesso. Questi dati ci aiutano a migliorare la funzionalità del sito web e l'esperienza utente. Cookie funzionali: questi cookie consentono al sito web di ricordare le scelte effettuate dall'utente, come le preferenze linguistiche o la regione in cui si trova, offrendo un'esperienza più personalizzata. Cookie analitici: utilizziamo questi cookie per raccogliere informazioni statistiche sui nostri visitatori. Questi dati ci aiutano a capire come gli utenti interagiscono con il nostro sito e dove possiamo apportare miglioramenti. Cookie di terze parti Potremmo anche utilizzare cookie di terze parti forniti da partner fidati. Questi cookie vengono utilizzati per scopi analitici per tracciare e misurare l'utilizzo del nostro sito, assicurandoci di poter continuare a produrre contenuti coinvolgenti. I cookie di terze parti sono soggetti alle politiche sulla privacy dei rispettivi provider. Gestione dei cookie Hai il diritto di accettare o rifiutare i cookie. La maggior parte dei browser Web accetta automaticamente i cookie, ma di solito puoi modificare le impostazioni del browser per rifiutare i cookie, se preferisci. Tieni presente che la disattivazione dei cookie potrebbe influire sulla funzionalità del nostro sito Web e sulla tua capacità di utilizzare determinate funzionalità. Modifiche alla presente politica Potremmo aggiornare questa Politica sui cookie di tanto in tanto per riflettere i cambiamenti nelle nostre pratiche o per altri motivi operativi, legali o normativi. Ti invitiamo a rivedere questa politica periodicamente per rimanere informato sul nostro utilizzo dei cookie. Contattaci Se hai domande o dubbi sulla nostra Politica sui cookie, contattaci a: Ambasciatori dell'assistenza agli anziani E-mail: info@agedcareambassadors.com.au Telefono: 0412392340 Indirizzo: Unità 3/12 Grebe St, Spiaggia di Peregian 4573 del Queensland Grazie per aver visitato Aged Care Ambassadors. La tua privacy è importante per noi e ci impegniamo a proteggere le tue informazioni personali, offrendoti al contempo una preziosa esperienza online.

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Termini e Condizioni Welcome to Aged Care Ambassadors. These terms and conditions outline the rules and regulations for the use of our website, located at [Website URL]. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use the Aged Care Ambassadors' website if you do not accept all of the terms and conditions stated on this page. 1. Introduction Aged Care Ambassadors (referred to as "we", "us", or "our") provide information, resources, and services related to aged care. The following terms and conditions govern your use of our website. 2. Intellectual Property Rights Unless otherwise stated, Aged Care Ambassadors and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from https://www.agedcareambassadors.com.au/ for your personal use, subject to restrictions set in these terms and conditions. You must not: Republish material from this website without prior written consent. Sell, rent, or sub-license material from this website. Reproduce, duplicate, or copy material from this website for commercial purposes. Redistribute content from this website unless the content is specifically made for redistribution. 3. User Content In these terms and conditions, "your user content 4. User Content 4.1 Submission of Content: You may submit content, including but not limited to text, images, and other materials (collectively, "User Content"), to the website. By submitting User Content, you grant Aged Care Ambassadors a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media. 4.2 Responsibility for Content: You are solely responsible for the User Content you submit. You represent and warrant that you own or have the necessary rights to submit the User Content and that it does not violate any third-party rights, including intellectual property rights privacy rights, or any applicable laws. 4.3 Prohibited Content: You agree not to submit any User Content that is unlawful, defamatory, libelous, harassing, threatening, abusive, obscene, vulgar, pornographic, harmful, or otherwise objectionable. Aged Care Ambassadors reserves the right, but is not obligated, to remove any User Content that violates these Terms or is otherwise inappropriate. 5. Intellectual Property All content on this website, including text, graphics, logos, images, and software, is the property of Aged Care Ambassadors or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission. 6. Disclaimer of Warranties This website is provided "as is" and "as available" without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Aged Care Ambassadors does not warrant that the website will be uninterrupted or error-free, that defects will be corrected, or that the website is free of viruses or other harmful components. 7. Limitation of Liability To the fullest extent permitted by law, Aged Care Ambassadors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the website, even if we have been advised of the possibility of such damages. 8. Indemnification You agree to indemnify, defend, and hold harmless Aged Care Ambassadors, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your use of the website or your violation of these Terms. 9. Governing Law These Terms shall be governed by and construed by the laws of Australia, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be resolved exclusively in the state or federal courts located in Australia. 10. Contact Information If you have any questions or concerns about these Terms, please contact us at: info@agedcareambassadors.com.au Phone: 0447 464 124 By using the Aged Care Ambassadors website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Accessibilità Accessibility statement for agedcareambassadors.com.au This accessibility statement applies to agedcareambassadors.com.au . This website is run by Aged Care Ambassadors. We want as many people as possible to be able to use this website. For example, that means you should be able to: change colours, contrast levels, and fonts zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver) We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability. How accessible is this website is We know some parts of this website are not fully accessible: the text will not reflow in a single column when you change the size of the browser window you cannot modify the line height or spacing of the text most older PDF documents are not fully accessible to screen reader software live video streams do not have captions some of our online forms are difficult to navigate using just a keyboard you cannot skip to the main content when using a screen reader there’s a limit to how far you can magnify the map on our ‘Contact Us page. Feedback and contact information If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille: email info@agedcareambassadors.com.au We’ll consider your request and get back to you in 7 working days. Reporting accessibility problems with this website We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: info@agedcareambassadors.com.au Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re unhappy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). Technical information about this website’s accessibility Aged Care Ambassadors is committed to making its website accessible, by the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website complies with the Web Content Accessibility Guidelines version 2.1 AA standard. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Non-compliance with the accessibility regulations Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by July 2024. When we publish new content we’ll make sure our use of images meets accessibility standards. Navigation and accessing information There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option). It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content. Users can’t change text size without some of the content overlapping. Disproportionate burden This statement was prepared on [31/06/24]. It was last reviewed on [29/07/24]. This website was last tested on [07/08/24]. The test was carried out by [agedcareambassadors.com.au]. We used this approach to decide on a sample of pages to test agedcareambassadors.com.au

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Fai un referral Chiama subito Aged Care Ambassadors per iniziare il tuo significativo percorso di supporto all'assistenza agli anziani. Nome di battesimo* Cognome* E-mail* Telefono Nome dell'organizzazione* Titolo di lavoro Nome del cliente* Numero di telefono del cliente* Codice postale dei membri Indirizzo del cliente Tipo di supporto Si prega di selezionare Birthday Giorno Mese Anno DVA/QSM/NDIS/Aged Care Client Number: Language spoken at home Informazioni aggiuntive Fornire ulteriori informazioni sui supporti richiesti. Does the client have any support needs for communication* Preferred method of communication* Do you identify as Aboriginal or Torres Strait Islander* Does the client require specific support in the event of an emergency or disaster Yes, subscribe me to your newsletter. Fare domanda a Rather talk to someone? Chiamaci allo 0435 615 132

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Prezzi Ottima assistenza e tranquillità Support Steps Cura e prezzi What sets us apart Your Care, Your Way: Services & Fee Guide Do I have to contribute? You might be asked to pay a portion of the cost for your services. How much you contribute will depend on: The kind of supports you receive Your individual financial circumstances Any remaining amount is covered by government funding, which helps keep your care more affordable. Service Contributions Your contribution amount depends on the type of services you receive: Clinical Support – No contribution required. Includes nursing, allied health, and medication management. Independence Services – Moderate contribution. Covers personal care, home modifications, transport, social support, and respite. Everyday Living Services – Higher contribution. Includes shopping support, domestic assistance, meal preparation, and gardening. Financial Situation Your income and assets help determine your contribution: Full Age Pensioner – Minimum contribution Part Pensioner / Commonwealth Seniors Health Card holder – Moderate contribution Self-Funded Retiree – Higher contribution Services Australia assesses your exact rate (e.g., full pensioners pay 0% clinical / 5% independence / 17.5% everyday living; higher earners pay more up to 50–80%). How to work out your contribution Use the Support at Home fee estimator on the My Aged care Website or click here Termini e Condizioni Efficace dal 1° luglio 2024 I servizi sono esenti da GST La durata minima del servizio è di 30 minuti, a cui seguono incrementi di 15 minuti. I servizi di assistenza diretta per 30 minuti vengono addebitati al 65% della tariffa oraria Pernottamento notturno: servizio notturno di 12 ore dalle 18:00 alle 6:00 e comprende assistenza attiva dalle 18:00 alle 22:00 e un periodo di inattività dalle 22:00 alle 6:00. Durante il periodo di inattività possono essere fornite fino a 2 ore di assistenza, se necessario. Download our fee schedule Pronti a connettervi? Chiama subito Aged Care Ambassadors per iniziare il tuo significativo percorso di supporto all'assistenza agli anziani. Iniziare

NDIS NDIS Services We Offer Clear, person-centred supports tailored to your goals. We provide essential NDIS services that help you live independently, connect with your community, and make the most of your plan. Social and Community Participation Getting out and connecting matters. We support you to join community activities, groups, and events that match your interests and build relationships. From shopping trips and exercise classes to cultural events and volunteering, we help you participate meaningfully and reduce isolation. Support with Daily Living Everyday tasks made easier. We assist with personal care, meal prep, cleaning, transport, and medication prompts to help you stay safe and independent at home. Our support workers focus on your preferences and build skills so you need less help over time. Contact Us Support Coordination Support coordination helps you understand and use your NDIS plan effectively. We explain your budgets, goals, and funding options in plain language, then connect you with the right providers and services. Whether you're new to NDIS or facing barriers, we coordinate your supports, resolve issues with providers, and build your confidence to manage over time.

Aged Care Ambassadors approach is rooted in compassion, ensuring every interaction honors each individual's unique needs. Everyone has distinct preferences and requirements, so we tailor our services accordingly to create a supportive and nurturing environment. By emphasizing holistic care, we aim to enhance our clients' quality of life with physical, emotional, and social support, helping them live with dignity and independence. I nostri servizi Il nostro team locale e amichevole può fornirti i seguenti supporti Care Management Services All registered providers are required to deliver care management—no matter if you choose full-service management or self-management of your home care supports. What is Care Management Fees Care management is limited to 10% of your Support at Home budget. This funding is pooled among participants, allowing providers the flexibility to offer more support during peak needs—like health crises—and scale back when your requirements are minimal. This approach ensures timely, tailored care whenever you need it. What is Self-Management For those seeking greater independence, the self-management option puts you in full control of your care. You select, hire, and manage your own service providers to match your care plan. We can connect you with a registered provider, plan-manager, self-managed provider or your preferred choice to ensure seamless integration. Plus, download our free checklist to simplify switching providers. Once you register your interest, we'll contact your self-managed or plan-managed provider to handle compliance checks and link in as your care partner. When you chose to self-manage your home care package, you choose to stay in charge. Services you want You are uniquely qualified to understand the services and support you require. By managing yourself, you can prioritise what matters most to you, allowing you to maintain your independence at home and within your community. When and where It's important to feel at ease with the people around you. By self-managing you can select individuals who speak your language and share similar interests. More hours of supports Providers fees can reduce your Home Care Package funding. Self-managed, helps you avoid these costs, allowing for more hours of support. Checklist for ending services with your current provider Your Choice, Your Support At A ged Care Ambassadors we can support self-managed clients right away by linking in with your chosen registered provider to act as your care partner, delivering tailored support worker services to meet your needs. If your Support at Home funding is provider-managed, you retain the right to select the supports and workers that best suit you. Speak with your provider to request us as your preferred support workers—they're required to accommodate reasonable choices. Not sure where to begin or need help advocating for your preferences? Contact us today. We're here to empower you in taking charge of your care. Getting Started Il nostro approccio è radicato nella compassione, assicurando che ogni interazione rispetti le esigenze uniche di ogni individuo. Riconosciamo che ognuno ha preferenze e requisiti distinti, quindi adattiamo i nostri servizi di conseguenza per creare un ambiente di supporto e nutrimento. Enfatizzando l'assistenza olistica, miriamo a migliorare la qualità della vita dei nostri clienti con supporto fisico, emotivo e sociale, aiutandoli a vivere con dignità e indipendenza. Per saperne di più, tocca il servizio qui sotto. Laundry Cleaning and Domestic Duties Administration Community Involvement Companionship Light Gardening Staying Active Meal Preparation and Grocery Shopping Medication Management Personal Care Respite Care Pronti a connettervi? Chiama subito Aged Care Ambassadors per iniziare il tuo significativo percorso di supporto all'assistenza agli anziani. Iniziare

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, who are living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. When does the new Support at Home program commence? On the 4th June 2025, the Australian Government announced that the Support at Home program will now commence on 1 November 2025, alongside the introduction of the new Aged Care Act. The program aims to support older people to remain healthy, active and socially connected to their community. In the meantime, existing programs Commonwealth Home Support Program (CHSP), Short-Term Restorative Care (STRC), and Home Care Packages (HCP) - will continue to provide support for older Australians who wish to keep living at home. For the latest information, please read the Government's media release here For the latest official updates visit: Support At Home Website What is Support at Home Program? The new Support at Home Program provides funding to help older Australians live independently at home for longer, simplifying access to aged care services through a single, streamlined system. From 1 November 2025, Home Care Packages and the Short-Term Restorative Care program will now fall under the Support At Home Program. At a later date, the Commonwealth Home Support Programme (CHSP) will also move under the Support at Home Program (no earlier than 1 July 2027). Read more about the Support At Home program here Support at Home introduces three categories of support to make it clearer what help you can get. The new service list covers clinical care, independence support, and everyday living tasks - from nursing and personal care to transport, cleaning, and meal preparation. Read more about the Support At Home program here What are the new Support at Home Service Lists? What is the single assessment system? Support at Home brings in a new Single Assessment System to make the process easier. Once assessed, you'll get a personalised support plan to share with your chosen provider. Approved aged care support services will be based on your aged care assessment and eligibility. After you have been assessed, you will receive a notice of decision and an individual support plan to use with your provider. You can find out if you are eligible by visiting the assessment tool online at myagedcare.gov.au/assessment. Read more about the Support At Home program here What are the new budget classification levels? The new program introduces eight funding levels, offering more tailored support to replace the current 4 Home Care Package levels. Older Australians receiving Home Care Packages will be assigned a budget that aligns with their current care package level. New applicants to the Support At Home program will be assessed and given a classification and budget suited to their specific needs. The indicative budget amounts are correct as at 3 February 2025. The final budget amounts for all participants will be confirmed before the start of the Support At Home program. Already on a Home Care Package? You'll be mapped to the equivalent new budget level. If your needs change, there's flexibility to reassess. Read more about the Support At Home program here Is there support for end of life care at home? Yes. The program offers End of Life Support, providing an extra $25,000 over 16 weeks for care at home if you have three months or less to live. This works alongside specialised palliative care services, not as a replacement. Read more about the Support At Home program here What help is available for home modifications and assisitve technology? The Assistive Technology and Home Modifications Scheme provides extra support (separate from your main funding) to help you source equipment or modify your home for safety and independence. Your service provider can help arrange this if needed. Read more about the Support At Home program here Disclaimer The information provided on this FAQ page is for informational purposes only and should not be considered as legal, financial, or professional advice. While we strive to ensure the accuracy of the content, we encourage you to visit the relevant government websites for the most up-to-date and official information. Pronti a connettervi? Chiama subito Aged Care Ambassadors per iniziare il tuo significativo percorso di supporto all'assistenza agli anziani. Iniziare

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Pacchetti di assistenza What does Support at Home Provide? Under Support at Home, you have access to a defined list of services to support you live at home for longer. This support can include: Clinical Supports - such as nursing care, occupational therapy, and podiatry. Independence - such as help with showering, taking medication, transport and respite care. Everyday Living - such as cleaning, gardening, shopping, or meal preparation. Support at Home Program Getting Started Linking you with Self-managing providers At Aged Care Ambassadors, we work alongside you to connect you with approved providers who support self-managing and offer low transparent fees. Our role is to make sure you keep choice and control without the overwhelm. We can help you: Identify reputable self managing providers that match your goals, location and budget. Compare fees, inclusions and contract terms in plain language so you know exactly what you're signing. Set up your package with your chosen provider, including budgets, service types, and reporting. Build a team of support workers (cleaning, personal care, nursing, allied health and social support) that fits your lifestyle. We provide regular check-ins to ensure the supports are meeting your requirements. as this is a noted gap from analysis conducted. We review your services regularly and help switch providers or workers if your needs change. You can call us and speak directly with us at anytime. Believe that ageing shouldn't mean giving up control. The Support at Home Program put's the power in your hands, helping you design care that suits your lifestyle, goals, and budget. For self-managing clients, you still work with an approved provider that holds your funds, pay invoices, manage unspent balances and report compliance to the Aged care Quality and Safety Commission where the Government has capped 10% fee for this service. Independent care coordination and scheduling As independent care coordinators, we work for you - not for every single provider - so our recommendations are genuinely in your best interest. We provide: One on one care coordination to design and refine your care plan around your goals, preferences and safety. Scheduling and roster management so services run smoothly and everyone knows who is coming when and to do what. Assistance to onboard new workers, agree on rates and clarify tasks and boundaries. Ongoing monitoring, check-ins and problem solving if something isn't working as it should. How easy we make it Moving to a self-managed model doesn't have to be complicated. We break it down in to simple steps: We start with a frie ndly conversation to understand your needs and current package. We outline your options and next steps in clear , everyday language. we handle the behind the scenes coordination with providers and workers. You approve decisions and remain in control with us doing the heavy lifting. Competitive fees We believe high quality support should also represent good value. Care coordination and scheduling services are offered at a highly competitive rate of 2.5% of package with a cap of 1.5 hours of supports a month or $90 per hour depending on your requirements *special time limited for new clients signing up until 1st July 2026. We focus on efficiency and transparency, so you get the maximum benefit from every hour you purchase. Wherever possible, we work with you and your provider so our services can be funded from your home care package , inline with program rules. Funding The new Support at Home Program introduces eight funding classifications - with each annual budget allocated in quarterly amounts. Rules for unspent funds If you’re already receiving a Home Care Package, any unspent funds will move with you into the new Support at Home program and remain available for your care. You can continue to use your existing balance to top up approved services when your regular quarterly budget has been used, or to pay for agreed items such as assistive technology and home modifications that meet your assessed needs. Under Support at Home, you’ll also be able to roll over a portion of your unused quarterly budget into the next quarter $1000 or 10% of your quarterly budget (which ever is greater), giving you more flexibility to plan and manage your support over time Getting Started Peace of mind The Support at Home Program helps older Australians (over 65, or over 50 for Aboriginal or Torres Strait Islander people) stay independent by funding help with daily tasks like cleaning, gardening, personal care, and social support. Eligible individuals with a Medicare card can apply online.Apply for an aged care assessment online at My Aged Care website. Livelli del pacchetto di assistenza Livelli del pacchetto di assistenza Livello 1 Pacchetto Bisogni di assistenza di base. circa $ 10.589 Livello 2 Pacchetto Low-Level Care circa $ 18.622 Livello 3 Pacchetto Un grande aiuto. circa $40.530 Livello 4 Pacchetto Assistenza dedicata. circa $61.440 Livelli del pacchetto di assistenza Livello 1 Pacchetto circa $ 10.589 Livello 2 Pacchetto circa $ 18.622 Livello 3 Pacchetto circa $40.530 Livello 4 Pacchetto circa $61.440 L'applicazione è semplice Per verificare se hai diritto al supporto assistenziale, segui i nostri 4 semplici passaggi. 01 Chiama My Aged Care al numero 1800 200 422 Chiamaci per una valutazione completa, che viene completata dall'Aged Care Assessment Team/Service (ACAT/ACAS). Assicurati di avere a portata di mano la tua tessera Medicare. Se chiami per conto di qualcuno, questa persona dovrà essere con te per dare il suo consenso verbale prima che tu possa parlare per suo conto. 02 Completa la valutazione completa. An ACAT Assessor will visit you in your home and run through a range of questions to help them understand your current situation. It’s a great idea to be prepared for these questions – write down a list of all the things that you are struggling with and finding difficult. Don’t try and put on your “best face”, talk honestly about your needs so that you can get the help you deserve. Additionally, if you receive informal support, for example, from family members, write down what you wouldn’t be able to do if they weren’t there to help you. 03 Riceverai una lettera da My Aged Care con i risultati della tua valutazione. Dopo la valutazione completa, verrà determinato il livello di finanziamento per il tuo pacchetto. I pacchetti vengono assegnati in base a un sistema di priorità nazionale. Sarai informato del tuo livello di finanziamento tramite una lettera per posta. Tieni presente che il finanziamento può richiedere dai 3 ai 6 mesi per arrivare. Potresti anche essere stato approvato per Residential Respite o Aged Care Home: non hai bisogno di usare questi servizi, ma sono lì se ne hai bisogno. Se hai bisogno di cure immediate, chiedi a My Aged Care informazioni su altri sussidi governativi a cui puoi accedere mentre aspetti. 04 Aspetta l'incarico! Se sei approvato per un Pacchetto di assistenza domiciliare, il passaggio finale è attendere che ti venga assegnato il finanziamento. Questo tempo di attesa può essere piuttosto lungo, soprattutto se sei stato approvato per un Pacchetto di livello 3 o 4. Una volta assegnato, riceverai una lettera da My Aged Care che ti informerà di ciò. All'interno di questa lettera troverai il tuo codice di riferimento univoco, di cui il fornitore da te scelto avrà bisogno per iniziare i servizi. Pronti a connettervi? Chiama subito Aged Care Ambassadors per iniziare il tuo significativo percorso di supporto all'assistenza agli anziani. Getting Started

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Aged Care Ambassadors Building strong connections in services and supports. Aged Care Ambassadors, we help individuals live active and meaningful lives at home and in their communities. Our aged care services provide support, keeping people connected and comfortable in the places they love. Getting Started Perché avvalersi degli Aged Care Ambassadors? Crediamo nell'importanza delle connessioni con le persone. Hai sentito parlare delle Blue Zones? Si tratta di aree geografiche in cui le persone vivono vite eccezionalmente lunghe e sane. I fattori chiave includono stile di vita, dieta, salute fisica, ambiente, relazioni sociali e scopo. In quanto organizzazione fondata e posseduta da ex veterani, comprendiamo l'importanza della connessione e dell'appartenenza. Ci impegniamo a garantire che tu riceva il supporto e l'assistenza significativa di cui hai bisogno per vivere al meglio la tua vita. Getting Started Pacchetto di assistenza domiciliare I pacchetti di assistenza domiciliare sono progettati per rendere accessibile l'assistenza domiciliare. Il programma finanziato dal governo consente agli anziani australiani idonei di continuare a vivere a casa in modo indipendente, ricevendo una gamma di servizi di assistenza domiciliare in base alle loro esigenze valutate. Se hai più di 65 anni e hai bisogno di ulteriore supporto a casa, puoi richiedere un pacchetto di assistenza domiciliare richiedendo una valutazione tramite l'ente governativo My Aged Care. Getting Started I nostri servizi La nostra gamma di servizi è sviluppata per soddisfare le tue esigenze e preferenze individuali. Serviti da un team di esperti, parla con uno dei nostri cordiali membri del team per saperne di più su come possiamo aiutarti. Administration Tasks Cleaning Activities in the Community Companionship Gardening Staying Active Meal Preparation and Shopping Medication Management Personal Assistance Show More Fee Schedule Please feel free to download our fee schedule, learn what sets us apart, and access additional information. Download Il team di Aged Care Ambassadors fornisce un eccezionale supporto sociale, amministrazione, spesa alimentare e tutti gli altri supporti domestici. Sono affidabili, amichevoli e degni di fiducia, assicurandomi di ricevere il massimo livello di assistenza e supporto. Valma T - Paradiso del Pacifico, Sunshine Coast Pronti a connettervi? Chiama subito Aged Care Ambassadors per iniziare il tuo significativo percorso di supporto all'assistenza agli anziani. Getting Started

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, who are living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Feedback e reclami Presso Aged Care Ambassadors, ci impegniamo a fornire il miglior servizio possibile. Prendiamo molto sul serio anche i feedback e i reclami e siamo sempre benvenuti ad ascoltare i vostri pensieri e feedback per assicurarci di poter continuare a fornire la migliore assistenza possibile. Come puoi inviare feedback Chiamaci Numero di telefono: 0412392340 Dal lunedì al venerdì dalle 8:00 alle 16:00 Completa online Invia un modulo online Inviaci un'e-mail info@agedcareambassadors.com.au Richiesta di feedback e reclami *Details of my compliment, complaint or feedback *Your first name Your date of birth * required Enter Your Phone Number *Your surname Enter Your Email Address Send Message Thank You for Reaching Out! Se si completa per conto di un cliente di Aged Care Ambassadors, si prega di compilare i campi sottostanti: *Your first name *Your surname Your date of birth * required Send Message Thank You for Reaching Out!