护理包
Support at Home Programme
The Australian Government is updating the aged care services:
From 1 November 2025: The New Support at Home Program will replace the Home Care Packages and Short-Term Restorative Care Programme.
From 1 July 2027 (at earliest): Commonwealth Home Support Programme transitions to the new program.
Helping You Stay in Control of Your Care
At Aged Care Ambassadors, we believe that ageing shouldn't mean giving up control. The Support at Home Program replaces the Home Care Packages on the 1st of November 2025. The Support at Home Program put's the power in your hands, helping you design care that suits your lifestyle, goals, and budget.
What is the Support at Home Program?
The Support at Home Program is Australia’s new aged care model designed to replace the current Home Care Packages (HCP) and Short-Term Restorative Care (STRC) programs. It offers flexible, quarterly funded care tailored to your individual needs and circumstances.
Support Categories
Your individual support plan is divided into three key categories, ensuring holistic care across all areas of your life:
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Clinical Care
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Independence Support
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Everyday Living
Quarterly Budget Levels (Indicative)
Depending on your assessed level of need, you may be allocated one of eight budget levels, released every quarter:
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Level 1 – $2,750
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Level 2 – $4,000
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Level 3 – $5,500
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Level 4 – $7,500
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Level 5 – $10,000
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Level 6 – $12,000
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Level 7 – $14,500
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Level 8 – $19,500
Peace of mind
The Support at Home Program helps older Australians (over 65, or over 50 for Aboriginal or Torres Strait Islander people) stay independent by funding help with daily tasks like cleaning, gardening, personal care, and social support. Eligible individuals with a Medicare card can apply online.Apply for an aged care assessment online at
护理套餐级别
护理套餐级别
1级
包裹
基本级别的护理需求。
大约
$10,589
2 级
包裹
Low-Level
Care
大约
18,622美元
3 级
包裹
非常有帮助。
大约
$40,530
4 级
包裹
全心全意照顾。
大约
$61,440
护理套餐级别
1级
包裹
大约
$10,589
2 级
包裹
大约
18,622美元
3 级
包裹
大约
$40,530
4 级
包裹
大约
$61,440
申请简单
要了解您是否有资格获得护理支持，请遵循我们的 4 个简单步骤。
01
致电 My Aged Care，电话： 1800 200 422
请致电我们，进行由老年护理评估团队/服务 (ACAT/ACAS) 完成的全面评估。请确保您随身携带 Medicare 卡。如果您代表某人致电，则他们需要与您在一起以表示口头同意，然后您才能代表他们发言。
02
完成综合评估。
An ACAT Assessor will visit you in your home and run through a range of questions to help them understand your current situation. It’s a great idea to be prepared for these questions – write down a list of all the things that you are struggling with and finding difficult. Don’t try and put on your “best face”, talk honestly about your needs so that you can get the help you deserve. Additionally, if you receive informal support, for example, from family members, write down what you wouldn’t be able to do if they weren’t there to help you.
03
您将收到一封来自 My Aged Care 的信件，其中包含您的评估结果。
综合评估后，将确定您的计划的资助金额。计划的分配基于国家优先系统。您将通过邮件收到资助金额通知。请注意，资助可能需要 3-6 个月才能到账。
您可能还已获准入住住宅暂养中心或养老院——您不需要使用这些服务，但如果您需要，它们随时可用。如果您立即需要护理，请向 My Aged Care 咨询您在等待期间可以获得的其他政府补贴。
04
等待任务！
如果您获准使用家庭护理套餐，最后一步就是等待资金分配。这个等待时间可能相当长，特别是如果您已获准使用 3 级或 4 级套餐。一旦分配，您将收到一封来自 My Aged care 的信函，告知您此事。这封信中包含您的唯一推荐代码，您选择的提供商将需要该代码才能开始提供服务。